Multisport Through Volcanoes & Rivers (On Request)

Customer Reviews

• LUCILLE

  · June 2nd, 2025
  Everything went as planned. The hotels and facilities were great. We even had upgrades at two of our locations, We had a great time. However... If there was a criticism it would be the Guided Hanging Bridges at Selvatura Park. The title infers that there would be a guide-there was none. The other critique, more importantly is the allotted time. By the time we arrived at the park after picking others up we were told that we had until 4:30. We were about 3/5 of the way through the park when we simply had to abandon looking at the wonder around us and walk as fast as possible-up and down inclines, stairs and of course battling heat and humidity. We were very fortunate that two groups who passed us up-informed the driver that we were hustling to get to the exit as fast possible. We were about 10 minutes late. It was stressful not knowing if there would be return transfer or not, since we were emphatically told at the entrance if we expected to be transported back to our hotel we had to be out by 4:30. We were grateful to our driver and the other guests who were patient and kind enough to wait for us. I would strongly suggest that pick up time and arrival at the park be a earlier so that all guests can make it out on time.
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• Tanya

  · May 30th, 2025
  We had a good trip. The hotels were great and the food ok. It was expensive to buy and eat at restaurants. Destination services were very good. They did need reminders about the pick ups to go to the various activities but came through and were always available to answer their phones. I love TourRadar and their trips and will go again. This was my third trip with TourRadar.
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• Murali

  · May 11th, 2025
  Excellent and well-organized tour. All the airport, hotel, and tour pick-up were punctual and efficient. The tours to Mt. Arenal volcano and Baldi Hot Springs were very good, and Erick, our guide was excellent. Similarly, the tour to Tortuguero National Park was very good, and the guides, Ignacio and Daniel were excellent. The lodge and the meals at the Tortuguero National Park were very good, but note that there is no TV or wifi in the rooms, and the windows cannot be shut at night to quiet the birds' noise outside at night, if you are expecting these things. The boat ride and the wildlife watch tour were excellent. A couple of things I would suggest for the tour company to address in the Mt. Arenal and Baldi Springs day tour: (1) If you can include in the tour description and itinerary that tour members would be provided with a towel and a key to a locker, it would have been very helpful as I carried a big towel unnecessarily and was worried about my personal belongings. (2) At the Baldi Hot Springs, after 2.5 hours of soaking in the hot springs, we were all done by 5 pm and hungry, and so, if the dinner had been started earlier say 5 or 5:30 pm, it would have helped us to get back to our hotels by 10 or 10:30 pm instead of pas t11 pm. Some of us had to get up early next day to check out of the hotel by 6:15 am for the next day's tour to Tortuguero National Park, and could have enjoyed the next day's tour with a little more sleep. The Sleep Inn Hotel at San Jose, arranged by the tour company was excellent and was within walking distance to all the main shopping areas, restaurants, and the museums. The hotel breakfast and fitness room were very good. The hotel staff were very helpful to give me directions to local attractions near the hotel. In my free time, I was able to visit the National Museum within 5 minutes walking distance from the hotel, and across from the Jade Museum. If you are walking around on your own, be ware of the sidewalks in San Jose as they were in bad condition and can be tripped easily, if not paying attention. Of course, this is not the tour company or the hotel's problem, but more of the San Jose city issue. I highly recommend this tour and this tour company.
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