- Number of tours
- 66
- Age Range
- 2-99
- Number of reviews
- 328
- Response rate
- 100%
- Response time
- within 1 day
Destination Services Costa Rica Reviews (328)
Write a review
Ken
Written on December 6th, 2025Everything was great. Hotels were good Excursions provided were good. Cat rental ok. All drivers and tours were on time, no hitches, except rental car return.…Read more- KF
klas
Written on November 24th, 2025Really well organised tour. Every connection and transfers fos ontime. Most of the hotels where super nice but one was a catastrophy. The different torrs wher…Read more - GF
Gerhard
Written on November 4th, 2025The support from Tourradar and the local company (TUI) was very poor. One day before the start of the tour we had no information when it starts. The evening bef…Read moreDestination Services Costa Rica commented on this review
Thank you for taking the time to share your experience. We are truly sorry for the inconveniences you encountered during your trip, and we fully understand your frustration. Your account is deeply concerning, as our goal is to provide memorable and well-organized experiences—and clearly, we fell short in this instance. Dear Mr. Gerhard, We apologize for the lack of communication prior to the tour’s start, the coordination issues during transfers, and the conditions that affected your enjoyment, such as the weather during the canopy activity and the noise at the hotel. We do appreciate your recognition of the positive attitude of the local guides, which we value greatly. We are sharing your feedback with the teams at TourRadar and TUI to review the processes involved and take corrective actions. Your experience helps us improve and prevent similar situations for future travelers. Thank you again for your honesty. We hope that, despite everything, you were able to enjoy some moments of your trip and that you might give us the opportunity to offer you a much more satisfying experience in the future. Jess
Written on October 22nd, 2025The tour was well organized, and the tour guides were great, I greatly appreciated the strategic placement of your representatives at the terminal. They were a …Read more- BH
Brian
Written on September 22nd, 2025The sites, the guides and the local people were all great. I travelled solo and met some amazing people from all over the world. Food was pretty good and I like…Read more Ronda
Written on August 18th, 2025What an exciting adventurous trip. We hiked and went zip lining. We saw turtles lay eggs in the sand in the middle of the night. The hotels were nice, comfortab…Read morePhousonh
Written on August 14th, 2025Great tour to see all most areas of Costa Rica. From the carribean side to the Pacific. Turtle hatching, volcano hike , waterfalls , and zip lining, to name a …Read more- LR
Lori
Written on August 7th, 2025Overall this trip was amazing! We were able to see so many different parts of Costa Ruca. Itinerary was wonderful but very physical. I believe that most olde…Read moreDestination Services Costa Rica commented on this reviewDear Lori, Thank you for sharing your experience — we’re very happy to hear that you had an amazing trip and enjoyed discovering the many beautiful regions of Costa Rica! We appreciate your honest feedback about the more challenging aspects of the itinerary, accommodations, and guide service in Tortuguero. Your comments are very helpful and will be shared with our local partners to improve future services. We’re also glad you enjoyed the suspension bridges, zip lining, and the relaxing stay in Tamarindo — a great way to end the adventure! Thanks again for your trust and for helping us grow with your insight. Warm regards, Andrea Rojas Destination Services Costa Rica Tom
Written on July 15th, 2025Great selection of locations to get a taste of the diversity of the country.Destination Services Costa Rica commented on this reviewHi Tom, Thank you so much for taking the time to rate us! We truly appreciate your feedback and hope you had a wonderful experience in Costa Rica. If you’d ever like to share more comments or need anything else, we’re always happy to assist. Warm regards, Andrea Rojas Destination Services Costa Rica- HC
Howard
Written on July 9th, 2025The tour was excellent but the communications from the tour office was terrible. We wre not given an itinerary and had to continuosly phone to find where and wh…Read more
Destination Services Costa Rica Tours
Essential Costa Rica - Package with Guanacaste
Tropical Costa Rica 5 Days, Short Break
Treasures of Costa Rica
The Best of Costa Rica, Self-Drive
Mystic Waterfalls & Forests Of Costa Rica
Volcanoes, Nature and Caribbean
Exotic Costa Rica
Supersaver | Costa Rica Essentials Plus & Guanacaste Extension, 10 Days
Top Deals
Health and Safety Guidelines
Activity and transport safety guidelines:
- Covid-19 risk assessment of routes, visit of sights, possible crowds, number of people in the group, reduced services.
- Guest safety briefing.
- Employee illness management policy.
- Covid-19 reporting and emergency procedure.
- Compliance with all local regulations mandated by local public health authorities.
- Social distancing measures.
- Increased hygiene measures.
- Personal protective equipment.
Accommodation safety guidelines:
- Increased cleaning and disinfection regime
- Social distancing in all public places
- Reduced maximum capacity
- Training for all staff in anti-viral/infection control measures
Do not hesitate to get in touch with us to have more details on all the safety measures taken on tours.
Contact our Travel Experts
+64 4888 0182
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!