Customer Reviews

• JF

  Jillian

  · September 29th, 2024
  A great way to experience the rivers, pitched to an older crowd no need to pack up each day and all meals sorted, however you need to be fluent in French, the majority of guests on our cruise were French, with limited English translation of the information, and guided tours.
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  Trip date: September 2024
• RB

  Richard

  · June 24th, 2024
  Our Rhine, Moselle and Mainz cruise was outstanding. It was just 6+ days long but hit the highlights we wanted to see. The staff were well trained and ever so friendly and efficient. The cabins, as with any cruise, a bit small but adequate and the boat itself was in very good shape. Our stops and optional excursions were also very well planned and executed and we took each and every one of them. So for those not wanting a more extensive cruise, I can highly recommend this cruise and the cruise company. There are a couple of points to be aware of, however, depending on the type of traveller you are: The cruise line is French and most passengers are French speaking. in fact, we were the only four English speakers. It was not problem for us as the staff were all multilingual and we had many pleasant attempts at conversations with some of the French who spoke a bit of English. Strasbourg is where the cruise starts and it is not the easiest place to get in and out of, either by train or airplane, as opposed to say, starting in Amsterdam. And as a fully booked cruise, space in the dining area and lounge area was a bit tight esepecially when some of the more generous bodies attempted to squeeze into their seats! The drinks were included, generous and of high quality and it was easy to over indulge. The luncheon and evening meals were preselected but there was vegetarian option. The meals were very French indeed and some in our American group did not care for patois, meat compotes and other specialties.\ At the end of the day, I would use this cruise company again without blinking an eye.
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  Trip date: June 2024
• MS

  margaret

  · October 10th, 2023
  Food was lovely and almost central to the trip. Took some beautiful photos and enjoyed the explorations on land (esp. Rudesheim where I found the St. Hildegard church). Interesting to talk to our table-mates about history and politics. Beds were too soft. Staff was very helpful and friendly.
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  CroisiEurope River Cruises commented on this review

  Thank you, we are delighted to have met your expectations. We hope to see you on board our boats soon. Have a good day
  Trip date: October 2023
• D

  Daniel

  · September 20th, 2023
  The cruise was very good. The only problem was not speaking French, but your staff did a good job of making sure we weren't totally left out.
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  Trip date: September 2023
• BB

  Bonita

  · June 15th, 2023
  Service staff, Ana, Eniko, Mailys, Isabella were wonderful. We were very disappointed with the lack of attention we received as English speaking passengers. Would not recommend to others that speak English. Food was good and cabins good.
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  CroisiEurope River Cruises commented on this review

  Dear Mrs. Bausenhaus, thank you for taking the time to leave a review of your experience with CroisiEurope. Thank you for your kind words on the service staff, we will pass them on. We duly noted your comments on the lack of attention for English... Show more
  Trip date: June 2023
• GM

  Gary

  · June 11th, 2023
  Booking through TourRadar was easy and...
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  CroisiEurope River Cruises commented on this review

  Dear Mr. Matson, thank your for taking the time to leave a review of your cruise. Thank you for your kind words on the staff, we'll make sure to pass them on. Only breakfasts are indeed buffets. We only offer set menus for lunches and dinners. As you... Show more
  Trip date: June 2023
• GL

  Gayla

  · October 28th, 2019
  Guila of Croisieurope’s Leonardo da Vinci is...
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  CroisiEurope River Cruises commented on this review

  Thank you for your great review! We are glad you enjoyed our services so much. We hope to welcome you again on board one of our ships. Best regards, CroisiEurope Customer Care Department
  Trip date: October 2019
• 

  Rowan

  · July 27th, 2019
  Everything was great and the cruise direcrs did...
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  CroisiEurope River Cruises commented on this review

  Dear Mr. Salomon, Thank you for your review. We are glad to read you had a great time on board our ship. Best regards, Croisieurope Customer Care Department
  Trip date: July 2019
• 

  Franz

  · August 1st, 2018
  Daily programme needs upgrading - cruise was...
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  Trip date: July 2018