Customer Reviews

• KW

  Kenneth

  · March 12th, 2023
  Eoin is a terrific guide, helpful, friendly and knowledgeable. Goes beyond just informing us. Great accommodations, especially loved the Beachfront Motel in Byron Bay. Our indigenous guide was sincere in his love for the land and heritage. It was a wonderful trip.
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  Intrepid Travel commented on this review

  Hi Kenneth, thanks for taking the time to share your experience with us on our Sydney to Brisbane Adventure. We're thrilled to read Eoin and the Indigenous Guide made a memorable impact on your tour. We hope to see you again on a new adventure with us... Show more
  Trip date: March 2023
• LQ

  Loeki

  · February 12th, 2023
  Our tour guide and chauffeur was the best!!!!!
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  Intrepid Travel commented on this review

  Hi Loeki - thank you for sharing! We are very proud of our staff and the excellent service they deliver, so we are glad to hear your experience lived up to this! Hope to welcome you on another tour soon :)
  Trip date: February 2023
• CC

  Chia-Hui (Hannah)

  · February 7th, 2023
  Everything about the travel and the tour guide (Eoin) was excellent. Enjoyed the travel experience very much. The only complaint I have, was that it took a while to get confirmation of the trip, and then once confirmed, there was no clear itinerary to plan around, so I was a little bit anxious in the beginning.
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  Intrepid Travel commented on this review

  Hi Chia-Hui (Hannah) - Thank you for taking the time to leave us a review! We're sorry to hear that your booking request took longer than expected to get confirmed and we do apologise for any worry this may have caused. Despite this, we're delighted to... Show more
  Trip date: January 2023
• 

  Tiffany

  · September 18th, 2022
  I want to give a 5 for the tour but it was nerve racking that I never got a welcome package or solid itinerary. The Monday before the Friday trip I called with urgency asking my meeting hotel. The guide told me it was a holiday and he would have someone get back in touch with me. I am freaking out because i fly Thursday..takes a couple days to get there from USA. So no one calls or notifies me there is a response in my box saying that it is probably these hotels but not for sure. Then another text comes later saying where the meeting hotel is and giving me an itinerary with no times, hotel, etc. Just the basic one that you see online before purchasing. I wanted to set up transfers but the transfer buttons would not populate. I was so afraid no one would be there but since it is an English speaking country i knew i could figure it out if i go there and no one is avail. I arrive and take uber to the hotel. Luckily, another tour member was at the desk the same time as me! She too did not get information. I was so happy to meet her. We got a welcome paper stating our guide would be five hours late. Now, we are both nervous but grateful the rooms were already booked and in our names. So later when our wonderful guide Max shows up we can begin to really calm down. He was a great guide. He went over and beyond as far as making us feel comfortable and treating us to bbqs and planned events when one of the planned presentations fell through. The lack of being able to have a detailed itinerary nor be able to talk to someone...I even wrote Intrepid to no avail. My ending day I booked my flight too early assuming we were in Brisbane for the last day. In actuality we drive to the finishing spot on the last day so i had to shuttle myself out of Byron Bay and stay at another hotel to catch my 6:00a.m flight. These hiccups could have been avoided if someone could respond in a proper fashion. They say they are not fully manned at this time. Answering phones and texts is not a difficult job. I would do it for you for a discount...lol. Just saying. The trip was amazing. Great spots, fun stuff, good food. Please do this just make sure you get the details and can reach someone...
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  Intrepid Travel commented on this review

  Hi Tiffany, Thank you for your review. We are very sorry to hear that further details on your itinerary had not been provided to you, leaving you a little uncertain on what your daily plans entailed. Now that travel is back we are finding that we are... Show more
  Trip date: August 2022
• DK

  Darrel

  · July 17th, 2022
  Only suggestion. padlock the trailer so we do...
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  Intrepid Travel commented on this review

  Hi Darrel, thank you for taking the time to post a review. We rely on our travellers’ feedback as it’s a firsthand insight into what is happening on our tours. This allows us to review our them and make improvements, as well as recognise all the good we... Show more
  Trip date: July 2022
• 

  craig

  · February 2nd, 2020
  The tour guide was amazing. Really full of life and was excellent. The transport bus was really poor, badly maintained. The air con was really bad, it was cramped and just a worn out bus, no comfort! The accommodation is ok but odd places were not good. Awfull lot of the journey on the dual carriageway. Shame we didn't use more of the scenic routes. Overall I thought there is alot better value to be found. Not recommended.
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  Intrepid Travel commented on this review

  Thanks for your feedback Craig. We're so glad your leader was amazing but we're sorry to see you didn't find the accommodation the same. We'd like to look into your feedback in more detail - can you please email us at... Show more
  Trip date: December 2019
• JE

  Judith

  · November 26th, 2019
  Our tour guide Andrew Thomas was so good putting out safety and enjoyment above all else, but even he could not help the fires and disruption to our tour.We were dismayed to find we had to pay out 400 plus dollars to fund our internal flights which we thought Intrepid should have paid for. We have travel insurance but some recompense from you would be appreciated . The visits to the chocolate factory and vodka distillery were poor and just money making spots. Altogether the tour apart from the guide was a disappointment, certainly not suitable for 9 year olds or 90 year olds but just manageable for a young 75 year old.
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  Trip date: November 2019
• A

  Rebecca H

  · September 18th, 2019
  Loved our guide - Caitlyn!She was awesome!
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  Trip date: May 2019
• A

  Kelly A

  · September 18th, 2019
  Absolutely amazing trip, it was my first time going solo and was worried about it but everyone was amazing and wished I booked the 14 days instead of the 7!
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  Trip date: April 2019
• A

  Ajeeth R

  · September 18th, 2019
  The trip was quite good. Perfect mix of leisure and activities. The leader Jason was amazing. I would highly recommend him to anyone doing trips in East Coast of Australia
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  Trip date: April 2019