Greca

We are truly sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to clarify a few points regarding your trip. We would like to respectfully note that the tours in Mykonos and Santorini are optional and can be included in the itinerary only upon request. As these were not requested in your booking, they were not part of your travel package. Regarding your departure from Santorini, we would like to clarify that, as stated in your itinerary, the service provided includes only the transportation from your hotel to the airport. While we do not offer airport assistance at departure, we do provide all the necessary documentation in advance, including flight details and check-in information, so that you can proceed independently and smoothly. Certainly, the assistance on your transportation to the airport can be included, upon request. We truly value your feedback and hope to have the opportunity to better serve you in the future. Warm regards, The Greca Team

Dear Hongbo, By the time we received your initial message about the hotel, we reached out to our local team to request a room change and secure a better category for you. Sadly, before this could be confirmed and communicated, we received your message about the medical emergency and cancellation, which understandably shifted our attention to supporting you through that urgent situation. We deeply regret not being able to react faster to improve the hotel situation in time. It was certainly never our intention for you to feel let down or unsupported, and we’re truly sorry the accommodation did not meet the standards you expected—or the ones we strive to uphold. Despite this experience, we do hope there might be a chance in the future to regain your trust and assist you with new travel plans. Thousands of travelers place their journeys in our hands every year, and we always aim to offer them the care, professionalism, and service they deserve. Thanks. Regards, Greca Travel

Dear Katharine, Thank you so much for taking the time to share your experience and for your kind 5-star rating! We're glad to hear that your journey through Türkiye ran smoothly and that you were able to enjoy the flexibility and coverage of the tour. Thanks you for choosing us. Until the next destination! Regards, Greca Travel

Dear Shelly, Thank you for your kind words and for sharing your experience with us! We are delighted to hear that you enjoyed your accommodations in Naxos and Santorini. Mr. Stavros and the team at Abasa Suites take great pride in providing exceptional hospitality, and we are glad they made your stay memorable. At Greca, we strive to deliver seamless and enjoyable travel experiences, so knowing that we met your expectations means a lot to us. We truly appreciate your trust and hope to welcome you again for another unforgettable journey! Best regards, The Greca Team

Dear Akrivi, Thank you for your kind words! We’re thrilled to hear that the Elliniko travel package exceeded your expectations. We're glad you had a great time, and we appreciate your recommendation. We look forward to welcoming you on another unforgettable trip soon! Thanks you for choosing us. Until the next destination! Regards, Greca Travel

Dear Margarita, Thank you for your fantastic review! We're so happy to hear that you had an unforgettable time on the islands and enjoyed the company of our wonderful guide. It's great to know the tour brought you so much joy and happiness. We hope to welcome you on another adventure soon! Thanks. Best regards, Greca Travel

Dear Robin, Thank you for your feedback! We’re delighted to hear everything went smoothly and that you enjoyed the accommodations, excursions, and the expertise of our guides. It’s fantastic to know you’re already considering us for your next trip. We look forward to welcoming you again! Thanks. Best regards, Greca Travel

Dear Nefelita, Thank you for your kind words! We're thrilled to hear that you were pleased with the organization and services during your tour. It’s great to know that our team met your expectations. We look forward to welcoming you on your next adventure! Thanks. Best regards, Greca Travel

Dear Victor, Thank you for your excellent feedback! We’re so glad to hear you enjoyed both the service and destinations. We look forward to welcoming you on another unforgettable journey soon! Thanks. Best regards, Greca Travel