Receptivo Aborigen Tours

Dear Wing Hing Thank you for taking the time to share your experience. We are genuinely sorry to hear that your expectations were not fully met during your tour. We would like to clarify we acted as the local operator responsible for organizing and coordinating services on the ground, in collaboration with regional providers. The multilingual format of the tour—including both English and Chinese—was accurately communicated in the pre-departure information we shared with you. We understand this may have caused concern based on your past experiences, but please rest assured that the bilingual guide was assigned precisely to ensure that all guests could fully follow and enjoy the tour. Regarding your comments about the structure of the tour, it is standard industry practice—especially on cross-regional itineraries—to work with specialized local partners. This allows us to maintain efficiency, comply with operational regulations, and deliver a smooth experience across multiple locations. We regret if this gave the impression of fragmentation. As for the meal arrangements and route planning: this was a non-inclusive package, which was clearly stated in the tour details. While lunch stops can sometimes be in remote areas due to the day’s route, we do our best to ensure reasonable options are available. The long travel days are also noted in the itinerary; they are designed to cover key highlights within the set timeframe, though we understand this pace may not suit every traveler's preferences. We appreciate your acknowledgment of the professionalism of the guides, and we regret that your overall experience did not reflect the quality and attention we aim to provide. Your feedback has been shared internally and with our partners to continue improving service communication and guest satisfaction. Wishing you all the best in your future travels, Aborigen Tours Team

Dear Wing Hing Thank you again for your feedback. We understand there may have been some confusion regarding the structure of the tour. Receptivo Aborigen Tours served as the official local operator, in charge of organizing and overseeing the overall experience in cooperation with our trusted regional service providers. While the daily logistics may be managed by designated partners, we remain responsible for the quality and coordination of the entire tour. Your comment about "not being able to rate us" is fully noted. However, even when services are delivered through accredited partners, they are contracted and supervised under our management. Our goal is to ensure a seamless journey for our guests, and we regret if that role was not clearly visible to you. We remain at your disposal should you wish to provide further input or clarify any aspect of your experience. Your observations are valuable and will be used to continue improving our communication and service transparency. Kind regards, Aborigen Tours Team

Thank you so much for your kind words! We're thrilled to hear you enjoyed the company and loved the tour even more. Cris will be so happy to know you appreciated his guidance—he truly is a wonderful guy! We hope to welcome you back on another adventure soon.

Thank you for your kind words! We're thrilled to hear you enjoyed the tour and that our team did a great job. We're sorry to hear about the pricing issue —booking directly with us is always the best way to get the most value. We hope to welcome you again in the future!

Hi Pedro, thank you so much for your kind words! We’re thrilled to hear that the tour exceeded your expectations and that you enjoyed the organization and service. It means a lot to us. We also loved seeing the photos you shared—thank you for capturing and sharing those special moments from your trip! We hope to welcome you back on another adventure soon. Warm regards, Aborigen Tours Team

Thank you for your feedback. We're glad you enjoyed Monty as your guide. We're sorry to hear the tour didn’t meet your expectations and that communication was lacking. We’ll review this internally to improve clarity for future guests. We appreciate you bringing this to our attention.

Thank you so much for your wonderful review! We’re thrilled to hear that your entire family, across such a wide age range, enjoyed an unforgettable three-week adventure. Coordinating a trip like this can be complex, so we’re especially happy to know everything went smoothly and met your expectations. It was a pleasure to be part of your journey through Argentina!

Thank you so much for your amazing review! We’re delighted to hear that your Patagonia adventure exceeded your expectations. It’s wonderful to know you enjoyed the Perito Moreno Glacier and the unforgettable day in Torres del Paine. We take great pride in the details, so your kind words about our organization, transfers, and local insights mean a lot to us. Thank you for choosing Aborígenes Tours—we hope to welcome you back for another adventure soon!

Thank you so much for your wonderful review, Augusto! We’re truly happy to hear that you had such a fantastic experience and that everything went smoothly from start to finish. It was a pleasure to be part of your Patagonian adventure, and we look forward to welcoming you again in the future! Warm regards, Aborigen Tours Team

Dear Wulf, Thank you for your great review! We’re so glad you enjoyed the highlights of Tunisia and that the private car and flexible schedule made your trip even better. We’d love to welcome you again for another adventure! Warm regards, Aborigen Tours Team