Best of Ireland and Scotland

Customer Reviews

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  Geralyn

  · September 5th, 2024
  Saw so many things with the itinerary we had and Greg our tour guide was excellent and explained everything so well about each place that we went to
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  Trafalgar commented on this review

  Thank you for sharing your feedback about your recent trip. We are delighted that our Travel Director enhanced your guided vacation experience. At Trafalgar, we are committed to providing our guests with the best possible travel experience, encouraging... Show more
  Trip date: August 2024
• MC

  Michele

  · August 29th, 2024
  Wonderful trip! Everything was taken care of, all we had to do was enjoy! Greg and Ivor were amazing!
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  Trafalgar commented on this review

  Our Travel Directors are dedicated to managing all the travel details, ensuring our guests have a stress-free vacation. It is terrific knowing this was evident during your journey. We hope to welcome you back again for another beautiful experience.
  Trip date: August 2024
• GB

  Ginny

  · August 29th, 2024
  Greg was a pleasure as a tour guide. Very prepared and open to questions. He took extra time before each stop to individually ask if we had questions. Always a smiling face and positive attitude. He made us all feel that he really cared about our having an enjoyable stress free trip. Most importantly he kept everyone on time for departures seamlessly. Would love to have him again. He truly added a lot of personal touches along the way.
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  Trafalgar commented on this review

  Thank you for taking the time to provide us with your review. We highly value feedback from our clients based on their experiences and understand the crucial role our Travel Directors play in the success of any trip. We have a rigorous selection and... Show more
  Trip date: August 2024
• JH

  Jeannette

  · July 10th, 2024
  AMAZING TOUR- A HUGE THANK YOU to Greg for creating such good memories that will last a lifetime. Here Comes The Sun .xx
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  Trip date: June 2024
• JB

  John

  · October 24th, 2023
  Our guide Michelle was excellent. The city sightseeing tours on the bus were a waste of time. Our local tour guide in Edinburgh was awful. Why the laughing through most of her talking? Very irritating. The Fish & Chips dinner in the local dumpy restaurant was the worst meal of the trip. Otherwise just what we expected.
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  Trafalgar commented on this review

  Thank you for your review during your Best of Ireland and Scotland trip. We appreciate your comments, and we are sorry to learn that you felt there were certain aspects of your trip that could have been improved. We aim to provide the best travel... Show more
  Trip date: October 2023
• 

  Elizabeth

  · October 10th, 2023
  Beautiful trip… our stops were a little tight…. Drove by many things to quickly to get a picture or even have our heads turned in the right direction….food was always luke warm…. Vast variety which was nice…. Guide and driver skilled and knowledgeable.
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  Trafalgar commented on this review

  Thank you for your kind comments regarding our Travel Director and Coach Driver. We are very proud of the professionalism and passion of our team, and we’re pleased that you enjoyed their services. Exploring so many captivating destinations in a... Show more
  Trip date: September 2023
• LC

  Linda Andrea

  · October 3rd, 2023
  Great tour director and coach driver
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  Trafalgar commented on this review

  Thank you for your feedback on your recent trip. We are delighted to learn that the Travel Director and Coach Driver had the chance to allow you to immerse yourself in the local culture and beauty that Ireland has to offer. The warmth and hospitality of... Show more
  Trip date: September 2023
• RR

  Roberta

  · September 27th, 2023
  We really enjoyed our trip The Best of Ireland and Scotland (15 Days) with Trafalgar. The Travel Director was excellent, lots of knowledge of local history as well as overall in Ireland & Scotland. The Drivers were great, the Local Specialist were excellent as well. We know this going into the trip but the amount of time on the Coach was a lot. We will consider that in future trips. Overall we had an excellent experience!
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  Trafalgar commented on this review

  Thank you for sharing your review. We're delighted you had such an incredible journey and that our local team could make the experience so seamless. We look forward to travelling with you in the future.
  Trip date: September 2023
• 

  경숙

  · September 13th, 2023
  It seems that Director doesn't know what she has to do. She was poor at explaining signature sites or showing good scenery. Specially she didn't mind tourists making acqusintances each other.
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  Trafalgar commented on this review

  Thank you for your feedback regarding your Ireland and Scotland experience. We regret to read that you were disappointed with the knowledge of our Travel Director and that they did not meet your expectations. We know that a great Travel Director is... Show more
  Trip date: August 2023
• LS

  L

  · May 23rd, 2023
  My Magical Mystery (Covid) Tour: I was recently on a 2-week bus tour with Trafalgar Tours. The actual tour and Tour Director were great. Trafalgar does a wonderful job planning and executing their trips. Unfortunately, it turned out that persons with Covid were on the bus trip from the beginning, and after days of constant coughing, about 1/3 of the tour became quite sick. Most of these people were 60-80 years old, making the situation even more dangerous. I lasted until the final couple days until becoming ill. When I got home, I tested positive for Covid. I wanted to investigate Trafalgar’s Policy to see why this was allowed to happen. Much of it comes down to a rebounding travel industry trying to get customers back and not alienating anyone. It is the problem no one wants to talk about. Here are my conclusions… Trafalgar has a purposefully ineffective Policy regarding spread of Covid on bus tours. It is based on not taking responsibility by not requiring testing of sick passengers and not removing Covid positive persons from the coach. It places the responsibility of managing this issue on the Travel Director, who while trained in health protocols, has no actual company Policy allowing them to protect the other travelers from a Covid sick individual. This puts everyone on the bus at risk. A couple things about Covid that makes it particularly tricky on bus tours… 1. Covid is an airborne virus mostly spread by coughing. It can stay in the air for 3 hours. Anyone within 6 feet is in range breath it in. Wearing a personal mask is only effective for short periods of time. A loaded tour bus has no place to hide. 2. Covid is rarely spread by surfaces as was initially thought. It is good to disinfect items for regular germs, but it does little to combat Covid and other airborne viruses. Trafalgar’s system of consistently cleaning the bus sounds good but is not very effective. 3. Covid is mostly spread by persons with symptoms. The only effective way to stop the spread is to isolate that person from proximity to others. Trafalgar’s policy says that the client’s wellbeing is their priority. Then it says it’s your responsibility to stay healthy based on other requirements of countries and airlines. There is no requirement for a traveler to be Covid boosted or have had a 72-hour test before getting on the bus. The policy does not include asking for a person with Covid to isolate or leave the tour. Even if it is an unstated rule, the traveler will avoid getting Covid tested having just spent thousands on the trip. It is left to the Travel Director to deal with a sick passenger without telling them what to do. If the passenger has no travel insurance, Trafalgar will not refund the trip. This forces the infected person to stay on the bus and infect everyone else. Trafalgar’s Incidence Response Protocol suggests testing and distancing measures by the Travel Director. This can be assumed to be voluntary since there is no policy in place to support this. The Travel Director is put in a tough position, since they are working for recommendations and tips, cannot alienate the Client at the risk of losing their rating and salary. Distancing measures are mentioned numerous times in the Policy. On a full bus, there is no space for distancing, so leaving the bus would be the only option. No distancing measures were taking on our tour, despite the large numbers of sick people. In the end, all of this could have been avoided if Covid sick persons were not allowed on the bus in the first place. It was discovered that the infected individuals knowingly went forward with the trip without regard for the other passengers. The requirement of a 72-hour negative Covid test would have solved this. More so, when it became apparent there were sick people on the bus, testing should have been conducted and if positive, those individuals should have been removed. Trafalgar is a private company that can require these simple measures in their Policy. This would allow the Travel Directors to do the right thing and actually protect the health and wellbeing of all the other tourists on the bus. Trafalgar would be wise to reconsider their current (non)approach and get ahead of this issue before it becomes a bigger branding concern. I for one will not be going on another bus tour with Trafalgar without better safety measures in place, mainly because I don’t want to become sick again and I am uncomfortable watching elderly passengers risk their health. Giving their status as a well-respected tour company, Trafalgar could instead be more pro-active and be seen as a responsible leader in the industry that protects their mostly older travelers, while still providing great tours with excellent service.
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  Trip date: May 2023