Imperial Danube – FIDELIO Standard

Customer Reviews

• Tonia

  · September 13th, 2025
  Overall, I really liked the tour, but I'd like to share a few remarks. Everything started ok in Vienna except for one thing. The tour was supposed to start on September 5th. I arrived on September 4th and spent one day in Vienna by myself. On September 5th I expected some activity because according to the tour itinerary, we were supposed to have "SOME FREE TIME in the afternoon ". In reality, the entire day on September 5th was free. I think the wording should be changed to "upon arrival, you will have a free afternoon/evening and there will be no activities on day 1". I really liked the hotel in Vienna. The location was so so, but the hotel met my expectations. The tour guide Romana was nice and knowledgeable. I also really enjoyed my stay in Budapest. I loved the hotel, and the tour guide Marco (he had a different Hungarian name) was very pleasant with advanced English and a deep knowledge of Astro Hungarian history. Then after our trip to Budapest things stsrted to change. We got a new guide Eric (who was much easier to understand than Hermán), we got a bunch of new Spanish speakers on the bus. For that reason Eric had to speak both languages on the way to Bratislava and Prague. Then our group got divided in Prague. Some people went to Panorama hotel which was very nice, and others, including me, were asked to go to Zleep Hotel in Prague which wasn't nearly an equivalent. Then a disaster began. We had a bus full of Spanish speakers (61 people on the bus). I understand Spanish, but I signed up for an English tour. The tour guide (i forgot his name - he had long hair and tattoos) had to speak mostly Spanish. A lot of people complained about it, especially Travellers from Southern Asia. Some Spanish speakers were way too loud and inconsiderate of others reclining their chairs all the way down, etc. The local guide Felix was incredible. I could tell he loved his job and was very knowledgeable about Czech history. He was very polite and pleasant. His English was very advanced as well. The second part of the Prague tour seemed to be rushed..I didn't understand why they switched Hermàn with Eric and then Javier, and why only a part of my initial group went to Zleep Hotel.
  Show more
• Hilda

  · September 11th, 2025
  Overall Imperial Capitals experience was very good. Entire tour was very organized and on time. Included walking tours in all three capitals: Vienna, Budapest and Prague were excellent. Local guides were all excellent, especially Mario in Budapest was exceptional. The amount of knowledge and efforts these guides show in all three countries were unbelievable. Hotels were average. They were not centrally located but local transportations were available. It would be nicer if using those transportations were explained more in details. Our guides Jermen, Eric and Mariano were very helpful and friendly.. The only reason we gave it a 4 star is because of the hotels. Also we thought half board food was incuded in out package,but only breakfasts were ihcluded.We wished the optional classical music concert was offered at Vienna's Opera house. The Hungerian dinner/dance optional was lovely but dinner could be better quality. Overall we had a very good time.
  Show more
• Franco

  · September 11th, 2025
  Everything was beautiful
  Show more