Travelling Time

Dear Ms. Hay, Thank you for taking the time to share your feedback. We’re sorry to hear that the trip did not fully meet your expectations. Our tours are designed to be escorted rather than guided, with our tour leader focusing on ensuring smooth logistics and a comfortable experience rather than providing in-depth commentary at each site. Many of our guests enjoy this balance of structured activities and independent exploration, but we understand that preferences can vary. Regarding meals, we aim to offer a variety of dining experiences that accommodate different tastes while keeping the itinerary efficient. We also appreciate that the group atmosphere, including music and conversation, plays a role in the experience, and we regret if this aspect was not to your preference. While we strive to be as accommodating as possible, we also need to consider the comfort and enjoyment of the entire group. We bent over backwards to do everything we could to ensure you had a smooth and enjoyable experience, even adding complimentary airport transfers as an extra courtesy, despite them not being part of the tour package. Unfortunately, despite these efforts, your personal demands often conflicted with the needs of the group, creating tension for other guests and making aspects of the journey more challenging than they needed to be. Following the completion of the tour, we received a report from the tour manager, as we do with every trip, and we were informed that several guests had raised concerns about your behavior, which negatively impacted their enjoyment of the experience. We truly appreciate your insights and will take them into consideration as we continue refining our tours. We hope you find future travel experiences that better align with your personal preferences. Best regards, Rachael Morgan Travelling Time

Thanks for your kind words Viv! We are so glad you had a good time. Can't wait to see you again next time!

Thank you very much for your review, we are glad that you enjoyed yourself - seeing the six state capitals of New England in a week is no mean feat! We were however sorry to read of your disappointment that only two group meals and breakfast were included, but this was clearly stated in the tour inclusions as was the fact that we operate music themed tours "because you're on a Travelling Time music themed tour, the best music venues in New England are never far away" Our Notably New England tour was fast paced to allow our guests to visit all six States in the allotted time. However, to make sure more time in spent in each area as you suggested, we will be making this a 10-12 day tour in future. Thank you for your feedback.

Thanka again Sheena...gteat to spend time with you again. Really looling forward to next year when Cal-Neva calls us x

Thanks for your lovely review Angela, we are so glad you enjoyed yourselves! Can't wait to see you again in California next year! Cal-Neva is calling!!!