- Number of tours
- 61
- Age Range
- 18-90
- Number of reviews
- 135
- Response rate
- 88%
- Response time
- within 3 days
Terranova Touristik Reviews (135)
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Marvin
Written on October 18th, 2024Well planned out route with just the right amount of cycling each day between villages, vineyards and river paths.Terranova Touristik commented on this review
Dear Mr. Beier, Thank you very much for your review of the "Romantic Rhine from Frankfurt to Koblenz" tour! We are very pleased that you enjoyed the well-planned route and the balanced amount of cycling between the villages, vineyards and river paths. Your positive feedback encourages us in our approach of creating trips that are both athletically and culturally enriching. We place great importance on our guests having a relaxing yet active time and it's great to hear that this was the case for you. I hope that you continue to enjoy our trips and that we can welcome you on one of our tours again soon. With best regards, Frederik Pfältzer Managing Director terranova Tourism- PC
Anonymous
Written on October 17th, 2024Booklets with sectional maps should have been available in English. Bike seat came unattached on the last day of cycling which was a nuisance & somewhat danger…Read moreTerranova Touristik commented on this reviewDear Ms. Coghlan, Thank you for your valuable feedback on your trip "Romantic Rhine from Frankfurt to Koblenz". We are sorry that the bike saddle caused problems on the last day - this is of course not standard. We will take this into account in the maintenance of our bikes. We also take your comment about the brochures seriously and will look into how we can also offer the section maps in English. We really appreciate your feedback and hope to welcome you back on one of our tours soon. Yours sincerely, Frederik Pfältzer terranova Tourism - SB
Anonymous
Written on October 7th, 2024From the very beginning, Tour Radar offered great support and was quick to respond to any questions I had. Being the contact for our group was easy with their …Read moreTerranova Touristik commented on this reviewDear Ms. Brown, Thank you very much for your positive feedback on Tour Radar's support and the trip as a whole. We are very pleased that everything went so smoothly and that you were satisfied with the organization and information. We really appreciate your feedback and hope to welcome you again soon on one of our tours. Yours sincerely, Frederik Pfältzer Managing Director terranova Tourism Sheree
Main River BikeTour | Selbst geführt | Würzburg bis Frankfurt
Written on October 2nd, 2024This was simply seamless, with nothing for us to organise at all. Everything went as planned for our week of cycling along the Main. We were so happy with the …Read moreTerranova Touristik commented on this reviewDear Ms. Harrison, Thank you for your fantastic feedback on the Main River BikeTour. We are delighted to hear that everything went smoothly and that you were happy with the details, the bikes, the luggage transfer and the accommodation. It was a pleasure organizing your bike week and we hope to welcome you back on one of our trips soon. Yours sincerely, Frederik Pfältzer Management terranova TouristikDerek
Donau | Rad & Schiff | Geführte Radkreuzfahrt
Written on September 30th, 2024While the Terranova tour guides were outstanding, we were significantly impacted by the "one in a century" flooding of the Danube which caused Arosa to cancel o…Read moreTerranova Touristik commented on this reviewDear Mr. Wagner, Thank you very much for your honest feedback. We are sorry to hear that the flood of the century on the Danube affected your trip, especially the Hungarian part that you had hoped for. We understand how disappointing this was and we are sorry that the circumstances could not meet your expectations. Nevertheless, we are pleased that you were satisfied with Terranova's tour guides. We hope to welcome you back on one of our trips in the future under better conditions. Yours sincerely, Frederik Pfältzer Managing Director terranova Tourism- ML
Anonymous
Written on September 24th, 2024No review …. Stop blocking me from moving forward to rate your services. I have nothing to say. - PL
Philippe
Romantischer Rhein von Frankfurt bis Köln (Selbstversorger) - 6 Tage
Written on August 6th, 2024This is definitely is a beautiful and worthwhile bike tour. Prior to coming to Germany, I had done a 6day self guided cycling trip in Belgium and another in Hol…Read moreTerranova Touristik commented on this reviewDear Mr. Lepage, Thank you very much for your detailed feedback on the cycle tour along the Rhine. We are pleased that you enjoyed the tour and that you were satisfied with Terranova's organization. Your recommendation to plan a rest day for sightseeing is very valuable and we will gladly take this into consideration. We regret that the heat during your trip affected the comfort of your room. We will also pass on your suggestion to check the air conditioning in the hotels. We thank you for your positive words and hope to welcome you again soon on one of our trips. Yours sincerely, Frederik Pfältzer Managing Director terranova Tourism - GO
Anonymous
Written on July 10th, 2024Nice itinerary along beautiful stretches of the Mainz and Rhine rivers. With a couple of exceptions, route was well marked. Second day ride involved some elev…Read moreTerranova Touristik commented on this reviewDear Mr. Oba, Thank you very much for your feedback on the cycle tour on the Rhine. We are pleased that you enjoyed the route and the accommodation and that the breakfast met your expectations. We regret that there were some challenges with the marking of the route and that the recommended restaurant was closed. We will incorporate your comments into the planning of future trips to avoid such inconveniences. We hope to welcome you again soon on one of our trips. Yours sincerely, Frederik Pfältzer Managing Director terranova Tourism - KW
Kathryn
Written on June 10th, 2024Very poor orientation to the bikes, this was an overriding issue Possibly better bike maintenance could be possible Guides were extremely good at arranging …Read moreTerranova Touristik commented on this reviewDear Ms. Wearne, Thank you for your feedback on your Ebike tour. We are very sorry that there were technical problems with the bikes during your tour. We have appointed a new workshop manager this year to avoid such problems in the future. We are pleased that our guides organized alternative activities well in case of bad weather. We appreciate your patience and understanding. We hope to welcome you again soon on one of our trips. Yours sincerely, Frederik Pfältzer Managing Director terranova Tourism david
Moselradweg | Individuelle Radreise | Trier bis Koblenz | 7 Tage
Written on June 2nd, 2024The ride and guide materials were excellent, though we mostly followed the signage.Terranova Touristik commented on this reviewDear Mr. Hull, Thank you for your positive feedback on the Moselle Cycle Route tour. We are very pleased that you were satisfied with the tour and the map material and that the signposting of the route was easy to use. We hope to welcome you again soon on one of our tours. Yours sincerely, Frederik Pfältzer Managing Director terranova Tourism
Terranova Touristik Tours
Moselle river biketour | Trier to Koblenz | 7 days
Tuscany guided-Ebiketour | Italy: Highlights of southern Tuscany & Elba | 8 days
Moselle river biketour | Trier to Cochem | 4 days
Moselle river | Trier to Koblenz | 6 days
Moselle river biketour 5 days | Trier to Koblenz
Moselle river biketour | Luxembourg to Koblenz | 6 days
Wine regions Rheingau and Palatinate | Germany | 8 days
Lake Constance | Germany, Austria, Switzerland
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