Private Tours Greece

Daniel, The fact that you chose to post your review on every available online platform — despite not having made your booking through any of them — clearly indicates a targeted intent to discredit our company. Your actions go well beyond the bounds of fair and constructive criticism. It is also noteworthy that your review appeared shortly after you contacted the Mount Athos service provider, requesting an official statement claiming that this part of the trip did not take place — a request that does not reflect reality. After he reasonably declined to provide a false statement, you directed the same request to us. As the Mount Athos program was indeed completed, we provided you on 13th June with a certificate reflecting the actual cost of the program. Immediately after receiving the document we provided in good faith to assist you, you proceeded to publish your review across all platforms. As for the Mount Athos provider —you had personally chosen to work with this provider directly five years ago during your initial request, and agreed to deduct your previously paid deposit to avoid any issues — we fully covered his costs and personally communicated to ensure the itinerary matched your preferences. He responded promptly and executed the program successfully. Your only direct communication with Athos Tours before your trip concerned the ferry schedule — which we had already provided — and your dietary preferences. Upon your departure from Greece, you sent them a request to issue a document stating that the trip had not been completed, simply because you returned to Ouranoupoli on the midday ferry after the afternoon ferry was canceled due to windy weather. They refused to issue it because the program was fully completed. Also at the end of the program, kindly offered to stay with you in Thessaloniki, serve you a meal, and personally accompany you to the airport so you wouldn’t be left alone. Αll archaeological sites and museums included in your itinerary were open and accessible, as we had confirmed in advance. The confusion arose because you had mistakenly consulted the winter opening hours during your research — a point we immediately clarified for you. The only exception was one museum, for which the schedule had changed. This adjustment was made to your itinerary before your arrival in Greece and did not cause any disruption to your program. The driver who accompanied you — despite his many years of experience — returned feeling notably strained, as you repeatedly asked to revisit the same sites, forgetting you had already been there. Nonetheless, he remained professional and carried out your itinerary in full, never voicing a single complaint to you. He did, however, share his experience with us, though we chose not to inform you, in order to avoid making you feel uncomfortable. Additionally, although you were fully aware that gratuities were not included in your travel package, you chose not to offer any at all. You also omitted to mention in your review that we provided you — at no extra charge — with services such as the guide for the hiking tour. You initially expressed your gratitude for this gesture, yet a week later, you asked for the guide to be removed in order to lower the total cost of the trip. However, there was no amount to deduct, as this was a complimentary service offered to enhance your experience. Your only real issue appears to have been the cost of the trip — which you were clearly informed of and had accepted in full. We reminded you of this multiple times before your booking was confirmed. The prices of our local partners are based on specially negotiated agreements that are not publicly available. Our team worked with consistency and dedication to organize your trip. We responded promptly to every email and phone call — even late at night or early in the morning. We addressed each of your questions with politeness, even when they were repeated multiple times. The program was carried out smoothly, and from the beginning, you had access to our emergency contact numbers as well as those of our partners. We treat our clients with seriousness and professionalism, as evidenced by the many positive reviews we have received.

Thank you so much for taking the time to share your experience. It was a pleasure to assist with your adventure, and we would love to welcome you back anytime you’re ready for your next Greek escape.

Thank you so much for your lovely message. We’re truly happy to hear that everything ran smoothly during your trip! Wishing you all the best until your next visit to Greece!

Thank you so much for your kind words! We’re absolutely delighted to hear you had a great experience. It was a real pleasure organizing your trip, and we’d love to welcome you back anytime for another adventure in Greece.

Dear Catherine, Thank you so much for taking the time to share your experience—we're absolutely delighted to hear that your 5-day tour to Santorini and Mykonos was such a memorable one! We're glad the drivers, hotel selections, and ferry arrangements met your expectations, and it’s great to hear that you enjoyed the Sunset Oia cruise, even with the cooler weather. April can still be a bit brisk for swimming, but we're happy it still offered a magical atmosphere and beautiful photo opportunities. We truly appreciate your thoughtful suggestions—particularly regarding the seating in the Mykonos hotel room and the idea of a welcome meeting with a local representative. That’s an excellent point, and we’ll certainly consider how we can incorporate a more personal welcome to help guests feel even more supported and informed from the beginning of their trip. Thank you once again for your kind words and constructive feedback. We hope to welcome you back to Greece in the future for another unforgettable adventure! Warm regards, Dimitra

Dear David, Thank you for your feedback. We are truly sorry to hear that the guide’s English was difficult to understand during your mainland tour. Please know that we work with licensed, experienced professionals and have been collaborating with our guides for many years without previous similar concerns. Nevertheless, we take your comment seriously and will forward it to the guide and our quality team to ensure that such issues are addressed. Warm regards, Dimitra Katsaouni

Thank you for taking the time to share your experience! We’d love to welcome you back to Greece again soon, maybe with a little more sunshine next time!

Thank you so much for sharing your impressions of your trip. Your comments are incredibly valuable in helping us maintain and elevate the quality of our services. It was a pleasure to have you with us, and we hope to welcome you again for another Greek adventure in the future.

Thank you so much for your kind words! We’re delighted to hear that you enjoyed the tour and the hotels. We hope to welcome you again on another adventure soon!