Fez Travel

Fez Travel

Headquarters in Sirkeci, Istanbul, Turkey

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Number of tours
114
Age Range
8-99
Number of reviews
484
Rating
4.4/5
Response rate
96%
Response time
within 1 day

Fez Travel Reviews (487)

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Accommodation
4/5
Transportation
4.5/5
Meals
4/5
Value for money
4/5
Guide
4.5/5
  • KF
    Written on July 26th, 2025
    Our tour was fantastically organized. Many thanks to our professional and passionate guide, our excursions and guiding were excellent! This was our best trip!
  • V
    Written on July 16th, 2025
    We enjoyed our 6 day classics tour. Our starting point Nidya Hotel was very nice and within walking distance to Galata tower. Our guide was G and he was very ea…
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  • SP
    Written on June 28th, 2025
    Tour was very well organized.Tour guide was very knowledgeable. There was a lot of standing around because of having the tour in English and French. Needed more…
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  • WW
    Written on June 28th, 2025
    Really enjoyed this tour. Our guide Goksu (G) was really informative and engaging. Being Australian, we were especially honoured to visit Gallipoli. The gulet t…
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  • Aegean Odyssey Tour reviewer 5
    Written on June 19th, 2025
    Our Tour was The Agean Odyssey, which began in Athens, visited Greek islands, toured ancient sites along the west coast of Turkey, and ended a couple weeks late…
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  • J
    Written on June 11th, 2025
    Guide was good, very knowledgeable and organised. However, more authentic lunch stops would of been appreciated, rather than roadside diners at gas stations.…
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    Fez Travel commented on this review
    Thank you for taking the time to share your detailed feedback. We understand your desire for more authentic lunch stops. Our tours are designed as road trips, covering significant distances between towns and historical sites to allow guests to experience the vast and diverse landscapes of Türkiye. Due to the nature of highway travel, options for roadside restaurants can sometimes be limited, and we endeavor to select the best available locations for comfort and convenience during necessary breaks. Regarding the hot air balloon experience in Cappadocia, we regret to hear you felt there was a discrepancy in pricing. Our optional tour prices are fixed and clearly listed in the pre-departure pack that is emailed to you with your confirmation, prior to the tour's departure. While there are indeed numerous companies offering hot air balloon rides and other services with varying prices, Fez Travel makes it a priority to cooperate with reputable and safe providers who uphold high standards of service and safety. Our aim is to ensure a quality experience for our guests, and the prices we offer reflect this commitment. We appreciate your feedback regarding the pacing of the tour, particularly the long driving day between Pamukkale and Cappadocia, and the final travel day back to Istanbul. Given the extensive geography of Türkiye and the comprehensive nature of our tours covering multiple iconic destinations, certain travel days do involve significant distances. We strive to balance seeing as much as possible with providing comfort and planned breaks. Your input on potentially breaking up these longer journeys to reduce tiredness is valuable, and we will certainly take this into consideration during our ongoing itinerary reviews to enhance the overall enjoyment for our guests. We are truly sorry to hear about your negative experience at the carpet education centre. These visits are intended to offer a cultural insight into traditional Turkish craftsmanship, showcasing the intricate processes of carpet making, rather than being high-pressure sales environments. We explicitly instruct our partners that there should be no pressure to buy anything, and the focus should remain on education and appreciation of the art form. We will be addressing this feedback immediately and very seriously with our partners at this location to ensure that such practices are rectified and that all future visits align with our commitment to a relaxed and genuine cultural exchange. We continuously strive to improve our tours and services, and your comprehensive feedback is incredibly important to us. Thank you again for choosing Fez Travel for your journey through Türkiye. We hope that despite these concerns, you still cherish many positive memories from your trip.
  • Private Mt Nemrut and Gobeklitepe Tour reviewer 7
    Written on June 7th, 2025
    Our guide was very knowledgeable. Both he and our driver went out of their way to meet our every need. Nemrut dağı, Göbeklitepe and the Gaziantep mosaic museum …
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    Fez Travel commented on this review
    Thank you so much for your wonderful review of your Private Mt Nemrut and Gobeklitepe Tour! We are absolutely thrilled to hear that you had such a positive experience across all aspects of your journey, from transportation and accommodation to meals and your guide. It brings us immense pride to know that your guide was "very knowledgeable" and that both he and your driver "went out of their way to meet your every need." This dedication to personalized service is exactly what we strive for on our private tours. We completely agree with you – Nemrut Dağı, Göbeklitepe, and the Gaziantep Mosaic Museum are truly extraordinary and "essential to see" sites that offer an unparalleled insight into history. Thank you for choosing Fez Travel for this incredible and historically rich adventure. We hope to welcome you back to Türkiye again soon!
  • A

    Magic Carpet Tour

    5.0Excellent
    Written on June 2nd, 2025
    The tourradar service was really efficient. We had booked the magic carpet tour to Turkiye by Fez travel. Gizem was very timely in her responses and great with …
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    Fez Travel commented on this review
    Thank you so much for your wonderful review of our Magic Carpet Tour! We're absolutely thrilled to hear it was a "trip of a lifetime" for you. I'm so glad that your booking process with me was efficient and that my communication was excellent. :) It's fantastic to know that our guide, Mr. G, enhanced your experience with his extensive knowledge and thoughtful suggestions for extra places, truly making the rich history and beautiful views of Türkiye come alive. We also appreciate your kind words for our driver, Mr. Hafiz, whose patience and professionalism ensured a safe and comfortable journey, especially during long hours and frequent stops. Knowing that you and your sister, along with the other couple, felt extremely safe throughout the entire tour is incredibly important to us, and we're delighted that this was a key takeaway from your experience. And thank you for sharing the amazing photos! They beautifully capture the magic of your adventure and perfectly reflect the incredible memories you made. We can't wait to welcome you back to Türkiye for another unforgettable journey!
  • BG
    Written on June 1st, 2025
    The overall itinerary of the tour makes logistical sense, but I kept waiting for a more detailed itinerary than what is available when booking and it never came…
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    Fez Travel commented on this review
    Thank you for taking the time to share your feedback, and we're glad to hear that you found our team capable and knowledgeable, and that your guide and driver made efforts to enhance your experience throughout the tour. We’d like to clarify that your voucher, pre-departure pack, and detailed itinerary were sent to you on 23rd April, well ahead of your 17th May tour departure. These were included in the final message we exchanged via the TourRadar dashboard, where you can still access the full PDF document containing all the essential information before your journey—including day-to-day details, contact information, travel tips, and instructions for optional excursions. We sincerely appreciate your constructive suggestions. We hope to have the opportunity to welcome you again on another Fez Travel adventure.
  • Turkey Classics Tour reviewer 10
    Written on June 1st, 2025
    The tour’s structure is relative fine, the hotels are good, the food is good too however the tour guide I don’t think he was the right person. Too much history …
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    Fez Travel commented on this review
    Thank you very much for taking the time to share your feedback. We truly value all our guests' experiences, and we are genuinely sorry to hear that aspects of the tour did not meet your expectations. We’re pleased to know that you found the hotels and food to your satisfaction, and we appreciate your acknowledgment of the tour’s general structure. That said, we regret that the guiding experience fell short for you. We would like to share that we have been working with Fatih, the guide on your tour, for over three years. Throughout this time, he has received consistently positive feedback for his professionalism, knowledge, and care for guests. That said, we understand that every travel experience is personal, and we’re sorry to hear that this one didn’t align with what you had hoped. We have carefully reviewed your comments regarding the historical information, optional tours, and return journey logistics. While many of these services are clearly noted as optional in our documentation, we recognize that clearer communication on-site could have made your experience smoother, and for that, we sincerely apologize. Your feedback helps us see where we can further improve, and we thank you for bringing these matters to our attention. While we are disappointed to learn that certain details left you dissatisfied, we truly hope that some aspects of the journey—such as the destinations visited and your overall travel experience—will leave you with fond memories of your time in Turkey.

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About Fez Travel

Founded in 1997, today Fez Travel is one of the most reliable and popular tour operators in Turkey, carrying more than 10,000 passengers each year on our diverse range of Turkey & Greece tours. We are also one of the leading tour operators for ANZAC Day.  In addition, we enjoy long-term associations with some of the world’s biggest travel companies, providing their ground services in Turkey. 

Although we no longer operate the famous “Fez Bus” hop-on hop-off service that gave us our start back in 1997, the spirit and passion for travel that drove our early success lives on today and is reflected in everything we do.

For us, travel is more than just a holiday – we believe that it deepens our tolerance and understanding of historical, cultural and social issues.  This is reflected in our itineraries which strive to provide more authentic experiences to our guests, and in the approach of our tour guides when they are on the road. 

With Fez Travel you will see all of the “must-see” sights, but our expert local guides will show you plenty of hidden treasures as well.  We know that holidays are precious, and so we have designed each of our tours carefully to give you unforgettable memories and great value. Our travellers come from all walks of life and so our itineraries have also been planned to provide the perfect mix of sightseeing and free time.

We aim to show you the heart of both of these countries, and for you to walk away feeling as though you have had an experience, rather than simply ticked off a list of places to see.

Whether you are a history buff, prefer to get off the beaten track, or simply want to relax and enjoy the sun and sea, whether you prefer a small group tour or a more independent style of travel, Fez Travel has something to offer everyone.

Highlights

Quality and value for money
Established local operator
No local payments, no surprises!
Small groups only to ensure an authentic experience

Sustainability

These are the initiatives that this operator has in place to make your adventure more sustainable:

Sustainability Programs
- We host community-building or sustainability projects for tour-goers to partake in

Supporting Destinations and Local Communities
- Hires local guides
- Brings our passengers to locally run restaurants & businesses
- We consciously try to reduce over-tourism by taking travellers outside of the main visitor hubs

Animal Welfare
- Does not offer any tours that include elephant riding
- Does not offer any tours that use animals for entertainment

Accommodation
- Tours stay in locally run hotels/accommodations
- Selects accommodation providers that have sustainability programs in place

 
 

Questions & Answers

  • Do we need to bring our own sleeping bag? (For Anzac Day Tours)

    We don’t provide sleeping bags on our Anzac Day tours. As it gets colder during the night, we recommend you to have a sleeping bag for the night. You could bring your own or purchase locally, we do make a stop at one of the big supermarkets on our way to Gallipoli where you could make your own purchases.
  • Can we share with another solo traveller on the tour to avoid single supplement?

    The single supplement is not mandatory, we guarantee to match you with another solo traveller from the same sex. If there is any odd numbers, one lucky person will get single room without any additional cost. If you want to have your own room, you could secure your booking paying single supplement.
  • Are your tours Guaranteed Departures?

    Our tours are guaranteed departures, after you receive your booking confirmation we guarantee to run the trip regardless of how many people are booked on the trip.
  • Is there a luggage limit?

    We don’t have any luggage limit on the tours, there is plenty of space for storage.
  • What is average age on your groups?

    Our average age on our group tours is 32 which comes from 2 different age groups. One group is more young adults who are between 22 to 30 and the other group is 45+. Thus, our average age becomes 32 – 35.
  • What is your children policy?

    The minimum traveller age for escorted group tours is 8 years. Children aged from 8 – 12 years of age traveling on an escorted group tour in Turkey with two accompanying adults will receive a discount of 25% off the full rate. The child discount cannot be combined with other discounts. At the time of booking, whichever discount is the highest will be applied to a booking.
  • What is average traveling time?

    Please check your pre-departure pack, the traveling distance for each day is given on detailed basis.

Contact our Travel Experts

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+64 4888 0182

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!