- Number of tours
- 32
- Age Range
- 1-99
- Number of reviews
- 90
- Response rate
- 100%
- Response time
- 9 hours
DMC Arabia Tourism Reviews (90)
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Qing
Written on May 14th, 2025The tour package was well-organized and delivered an excellent balance of culture, adventure, and comfort. From the smooth hotel arrangements to the exciting de…Read moreDMC Arabia Tourism commented on this review
Hello Ms. Qing, Thank you so much for your kind words! We're thrilled to hear that you had a great experience and enjoyed the balance of culture, adventure, and comfort. It was our pleasure to assist you, and we hope to welcome you again on another memorable journey in the future! Regards, DMC Arabia Tourism- OM
Oscar
Written on May 9th, 2025Good tour with several sights and excellent guide and driver and a fun group of travelers. Only negatives were delays in transfer from airport to hotel very la…Read moreDMC Arabia Tourism commented on this reviewDear Mr. Oscar, Thank you so much for your kind feedback. We're glad to hear you enjoyed the tour, the sights, and had a great experience with our guide, driver, and fellow travelers. We sincerely apologize for the inconvenience you experienced during the airport transfer and the hotel room assignment. Your feedback is very important to us, and we will work closely with our partners to improve these areas and ensure a smoother experience for future guests. We hope to welcome you again on another tour soon! Regards, DMC Arabia Tourism Diane
Written on May 6th, 2025Very good, well organized and great value for the money.DMC Arabia Tourism commented on this reviewHello Ms. Diane. Thank you so much for your kind feedback! We're glad to hear you found the tour well-organized and a great value. We hope to welcome you again on your next adventure! Regards, DMC Arabia Tourism- A
Anonymous
Written on April 23rd, 2025staff working there very nice but receptionist manager in the hotel wasnt helpfull at all,my room door key wasnt working frm second day till 6 night they didnt …Read moreDMC Arabia Tourism commented on this reviewHello Ms. Nilgun, Thank you for your detailed feedback. We're very sorry to hear about the issues you experienced with the room key, hotel service, and noise. We will share your comments with the hotel management to ensure such concerns are addressed and improvements are made. Your comfort is important to us, and we regret that your stay did not meet expectations. Regards, DMC Arabia Tourism - AH
Alan
Written on April 18th, 2025This tour is a total rip off! All they do is book the hotels and rental car. You could easily do it yourself for a fraction of the cost. The "road book " the…Read moreDMC Arabia Tourism commented on this reviewHello Mr. Alan, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. We understand your concerns and apologize for the inconvenience caused, especially regarding communication, accommodations, and the road book. Your insights are valuable and will be shared with our operations team for review and improvement. While we’re glad to hear you enjoyed your time in Saudi Arabia, we regret that our services did not enhance your trip as intended. We appreciate your comments and hope to have the opportunity to serve you better in the future. Regards, DMC Arabia Tourism - SE
stephane
Written on April 6th, 2025Very well organized, from airport pick-up to departure.DMC Arabia Tourism commented on this reviewDear Mr. Stephane. Thank you so much for your kind feedback! We're glad to hear everything went smoothly from your airport pick-up to departure. We hope to welcome you again on another tour soon! Regards, DMC Arabia Tourism Exzavia
Written on March 21st, 2025This was a great trip. We had a canceled flight but the customer service was always there to help us adjust our itinerary to make sure we made all the tour time…Read moreDMC Arabia Tourism commented on this reviewHello Ms. Exzavia, Thank you for your kind feedback! We're glad you enjoyed the tours and our team’s service. We look forward to welcoming you again soon with GrayLine! Regards, DMC Arabia Tourism- GS
GOPU
Written on March 3rd, 2025Excellent, very good arrangementsDMC Arabia Tourism commented on this reviewHello Gopu, Thank you for your kind feedback! We’re delighted to hear that you were pleased with the arrangements. We look forward to welcoming you again on your next trip. Regards, DMC Arabia Tourism - OM
Oscar
Written on March 2nd, 2025Tour was generally good with good hotels and all meals and a few noteworthy sights. Group size was small and everyone got along. The driver and guide were bot…Read moreDMC Arabia Tourism commented on this reviewHello Mr. Oscar, Thank you for sharing your experience. We’re glad to hear that you enjoyed the hotels, meals, and the company of your group, as well as the service provided by the driver and guide. We sincerely apologize for the inconvenience you faced with the pick-up process and for being assigned a smoking room. Your feedback is valuable, and we will work to address the coordination issues and ensure better room allocation in the future. We also appreciate your thoughts on pricing and will take them into consideration as we review our offerings. Thank you again for your insights, and we hope to welcome you on another tour soon. Regards, DMC Arabia Tourism - SV
Anonymous
Written on February 24th, 2025We had a wonderful trip. The trip was very well organized. Very good guide Rahim and also the local guides were good. Hotels were good, the hotel in Medina wa…Read moreDMC Arabia Tourism commented on this reviewHello Ms. Sophie, Thank you for your kind feedback! We’re thrilled to hear that you had a wonderful trip and that the tour was well organized. We also appreciate your comments about Rahim and the local guides, as well as the hotels. We’ll take note of your feedback regarding the Medina hotel and the travel experience between Medina and Jeddah. Your suggestion about the Haramain speed train is valuable, and we’ll certainly consider it for future itineraries to enhance comfort. We hope to welcome you again on another trip soon! Regards, DMC Arabia Tourism
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