
- Number of tours
- 139
- Age Range
- 6-90
- Number of reviews
- 59
- Response rate
- 100%
- Response time
- 11 hours
Desertbrise Travel Reviews (59)
Write a review- SE
Santa
Written on October 6th, 2024A standard trip inland from MarrakechDesertbrise Travel commented on this reviewWe’re very sorry to hear that your experience did not meet expectations. This is not the level of service we aim to provide, and we take your feedback seriously. Please feel free to contact us directly so we can better understand what happened and work toward a fair resolution. We remain committed to improving and making things right where possible. Fotios
Written on September 24th, 2024Overall horrible service and tour To be continued as Im looking for compensation other trhan this surveyDesertbrise Travel commented on this reviewThank you for your feedback. I'm truly sorry to hear that your experience did not meet your expectations. At DesertBrise Travel, we take every review seriously, especially when a guest feels disappointed. I would appreciate the opportunity to understand more about what went wrong during your tour so we can properly address the situation and find a fair resolution. Please feel free to contact me directly at [your email or phone number] so we can discuss your concerns in more detail and explore how we can make this right for you. We sincerely value your trust and are committed to improving wherever necessary.Tiago
Written on July 24th, 2024The drive is long, but it's worth it for the views of the Atlas Mountains and the incredible experience in Ait Benhaddou. On the downside, we didn't have time t…Read moreDesertbrise Travel commented on this reviewThank you for taking the time to share your experience. We're glad to hear you enjoyed the stunning views of the Atlas Mountains and the visit to Aït Benhaddou — it’s truly a special place. We’re sorry to hear about the issues with the air conditioning and the timing that prevented a visit to Ouarzazate. We’ll look into this with our team to ensure better planning and vehicle comfort moving forward. Regarding lunch and the local guide, these are noted in the tour details as not included, but we’ll make sure that this is communicated more clearly in the future. We appreciate your feedback — it helps us improve and offer a better experience for future travelers.Tiago
Written on July 24th, 2024An experience of a lifetime. We were flying with more than 30 hot air balloons around us, which made the experience even more special. Everything was well prepa…Read moreDesertbrise Travel commented on this reviewThank you so much for your wonderful review! We're thrilled to hear that you had such a magical experience flying among more than 30 hot air balloons — that truly sounds unforgettable. It's great to know you felt well taken care of by the crew and enjoyed the breakfast afterward. We appreciate your kind words and hope to welcome you back for another adventure someday!- SG
Stephanie
Written on June 15th, 2024Our 3 day tour to the desert was a highlight of our Morocco experience. Our guide Yassine was excellent and took care of everything, making sure we got to each …Read moreDesertbrise Travel commented on this reviewThank you so much for your thoughtful review! We’re delighted to hear that your 3-day desert tour was a highlight of your time in Morocco. Yassine will be very happy to know his care and attention made your experience smooth and enjoyable. We're also glad you enjoyed the camel rides, camp atmosphere, and local guides — it means a lot to us to hear that the tour exceeded your expectations. We appreciate your feedback regarding pre-tour communication and will work on making pick-up details clearer and more timely for future guests. Thank you again for choosing DesertBrise Travel — we hope to welcome you back for another adventure one day! - AG
Anonymous
Written on June 1st, 2024Excellent safari offering amazing views from above. The pilot and guide were excellent as we rode above enjoying the vistas. It was very safe and I would recomm…Read moreDesertbrise Travel commented on this reviewThank you for your kind words! We're so happy to hear you enjoyed the safari and the breathtaking views from above. It's great to know you felt safe and well taken care of by the pilot and guide — we’ll be sure to pass along your compliments to them. We truly appreciate your recommendation and hope to welcome you again for another unforgettable experience! - AR
Andrea
Written on April 12th, 2024Excellent service, the guides were great. We had so much fun. The tents in the dessert were beautiful. Would definitely recommend anyone who wants to go to the …Read moreDesertbrise Travel commented on this reviewThank you so much for your lovely review! We’re thrilled to hear you had a great time and enjoyed the beautiful desert tents and the special places along the way. Our team is always happy to know that guests felt well-guided and had fun throughout the journey. Your recommendation means a lot to us — we’d love to welcome you back anytime for another adventure in Morocco! Ashna
Written on March 20th, 2024The trip was incredible! I am so glad that I chose this 3 days trip during my Morocco holidays. Our driver Hassan was friendly and really helpful. He even showe…Read moreDesertbrise Travel commented on this reviewThank you so much for sharing your experience! We're thrilled to hear that your 3-day trip was such a memorable part of your Morocco holiday. Hassan will be very happy to know his friendliness and attention to detail made your journey smooth and enjoyable. We're also glad you appreciated the local guides and their engaging way of sharing knowledge. We apologize for the initial confusion with the pick-up — thank you for your patience, and we’ll work closely with our partners to ensure better communication in the future. We're grateful for your kind words and hope to welcome you back to Morocco again someday!- NS
Nicole
Written on March 15th, 2024Amazing hike, an experience of a lifetime. Would say you need some hiking experience for this and should come prepared for cold temperatures at the peak. I wasn…Read moreDesertbrise Travel commented on this reviewThank you for your great feedback! We're so glad you had an unforgettable hiking experience — it truly is a lifetime memory. You're absolutely right, the trek can be challenging and the temperatures at the peak can surprise some, so we’re happy to hear the guide was able to help with gear rental. Thank you for the recommendation, and we hope to welcome you back for another adventure soon! - KS
Kamalraj
Written on March 10th, 2024This is our first trip to Morocco and it went so well with the help of the drivers Abdul & Hassan, who brought us to the most beautiful part of Morocco. I can’t…Read moreDesertbrise Travel commented on this reviewThank you so much for your kind words! We're honored to have been part of your first trip to Morocco and so happy to hear it was such a positive experience. Abdul and Hassan will be delighted to know their support made your journey even more special. We truly appreciate your trust and hope to welcome you back again to explore more of Morocco’s beauty!
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