Desertbrise Travel

We’re very sorry to hear that your experience did not meet expectations. This is not the level of service we aim to provide, and we take your feedback seriously. Please feel free to contact us directly so we can better understand what happened and work toward a fair resolution. We remain committed to improving and making things right where possible.

Thank you for your feedback. I'm truly sorry to hear that your experience did not meet your expectations. At DesertBrise Travel, we take every review seriously, especially when a guest feels disappointed. I would appreciate the opportunity to understand more about what went wrong during your tour so we can properly address the situation and find a fair resolution. Please feel free to contact me directly at [your email or phone number] so we can discuss your concerns in more detail and explore how we can make this right for you. We sincerely value your trust and are committed to improving wherever necessary.

Thank you for taking the time to share your experience. We're glad to hear you enjoyed the stunning views of the Atlas Mountains and the visit to Aït Benhaddou — it’s truly a special place. We’re sorry to hear about the issues with the air conditioning and the timing that prevented a visit to Ouarzazate. We’ll look into this with our team to ensure better planning and vehicle comfort moving forward. Regarding lunch and the local guide, these are noted in the tour details as not included, but we’ll make sure that this is communicated more clearly in the future. We appreciate your feedback — it helps us improve and offer a better experience for future travelers.

Thank you so much for your wonderful review! We're thrilled to hear that you had such a magical experience flying among more than 30 hot air balloons — that truly sounds unforgettable. It's great to know you felt well taken care of by the crew and enjoyed the breakfast afterward. We appreciate your kind words and hope to welcome you back for another adventure someday!