PALMA DMC & TO

Dear Allan, Thank you so much for your kind words and for taking the time to share your experience. We are truly sorry once again for the unfortunate situation in Crete, but we’re glad that we managed to resolve it quickly and get you back on schedule. It makes us very happy to hear that you enjoyed your trip overall and that Dejan made such a great impression — we’ll be sure to share your feedback with him as well. Your satisfaction means a lot to us, and we truly appreciate your recommendation. We hope to welcome you again on another adventure in the future! :) Warm regards, Kristina Palma Travel DMC

Thank you so much for your kind words about our guide Alenka — we’ll be sure to pass along your compliments! ???? We’re glad to hear you enjoyed the tour, and we truly appreciate your feedback about Koper. We’ll definitely take your suggestion into consideration for future itineraries.

Dear Donna, Thank you for your wonderful feedback. We’re glad you enjoyed the itinerary, excursions, and wine tasting in Slovenia, and that our guide made your journey memorable. We hope to welcome you again soon! :)

Dear Robyn, Thank you so much for sharing your detailed review of The Great Balkan Experience. We are delighted to hear that you enjoyed the overall trip, found it insightful, and appreciated the guidance and support of our private tour guide. It’s wonderful that the highlights such as Dubrovnik, Split, Kotor, Ohrid, and Zagreb left such a positive impression on you. We also greatly value your constructive feedback regarding the accommodation. We will carefully review the hotels you mentioned, especially in Belgrade, to ensure they align with the quality we aim to provide. Your comments on hotel locations and the convenience of walking access are very helpful for improving future itineraries. Your suggestion to include more time in Kotor and even add Slovenia is a thoughtful idea, and we will certainly take it into consideration when refining our tours. We understand that balancing driving time and city stays is important to the overall experience. Once again, thank you for taking the time to share your thoughts. We’re very happy you found the trip enjoyable and insightful, and we would be thrilled to welcome you back for another adventure in the future. Warm regards, The Palma Travel Team

Thank you, Carla! We’re so glad you enjoyed the tours, the guide, and the balance of free time. Happy to hear everything went smoothly, and we’d love to welcome you again!

Thank you, Anthony, for your kind words and thoughtful review! ???? We’re delighted you enjoyed the well-planned itinerary and are especially glad to hear that Primoz made such a positive impact as your guide. We’ll also take note of your feedback on accommodation and meals, as we’re always striving to improve every aspect of the journey. It was our pleasure to host you in Slovenia, and we hope to welcome you back for another adventure soon!

Dear Margarita, thank you for sharing your feedback. We are very sorry to hear about your clients’ concerns and any stress this may have caused. Please allow us to clarify: the itinerary was communicated in advance, and daily updates were provided during the trip. In Dubrovnik, the tour was rescheduled at your clients’ own request, which may have led to some misunderstanding. We sincerely apologize for any inconvenience caused and hope that, despite this, your clients enjoyed the beauty of Croatia. We would be happy to welcome them again in the future and provide an even smoother experience. Warm regards, The Palma Travel Team

Dear Sally, Thank you so much for your lovely message! I’m truly happy to hear that you and your husband had such a fantastic experience on the Adriatic Pearls tour. It was a pleasure helping you plan everything, and I’m glad to know it all went smoothly. I’ll make sure to pass your kind words on to Dejan and the rest of our team. We’d love to have you travel with us again someday! Warm regards, Kristina

Dear Karen, Thank you for your kind feedback. I'm glad to hear you enjoyed the tour, the itinerary, and that everything went well overall. It was a pleasure working with you! I'm truly sorry for the mix-up with the airport transfer and the stress it caused. I understand how important that final detail is, and we’re taking steps to avoid such issues in the future. Thank you again for traveling with us — we hope to welcome you again soon! Warm regards, Kristina