Nattrip

Nattrip

Headquarters in Rio de Janeiro, Brazil

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Number of tours
24
Age Range
5-99
Number of reviews
15
Rating
4.0/5
Response rate
92%
Response time
within 2 days

Nattrip Reviews (15)

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Accommodation
4/5
Transportation
4.5/5
Meals
4/5
Value for money
N/A
Guide
4/5
  • Amazon Survival Experience reviewer 1
    Written on June 4th, 2025
    Awful like I said. I agreed to a Lodge stay as what I booked and paid way over the odds for, turned out, as you say, to not be available at last minute notice. …
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    Nattrip commented on this review
    Thank you for your feedback. We're truly sorry your experience didn’t meet your expectations. We’d like to clarify that before your trip, you were informed that the Survival Experience was unavailable, and you agreed to switch to the Lodge Experience. We're sorry this alternative did not deliver what you were looking for. Also, the amount you paid to another guide was not an extra charge, but rather a voluntary tip you kindly offered to a staff member from the lodge. We apologize for not meeting your expectations and not delivering key elements you were hoping for. Your feedback is essential, and we’ll work to improve communication and alignment for future experiences. We're at your disposal at dmc@nattrip.com.br and open to discuss the situation further. Warm regards, Customer Experience Team – Nattrip
  • JB
    Written on February 3rd, 2025
    Terrible. I never got what I booked after finding out the group tour was going to be just me with a guide in the jungle on our own for several nights. It was ch…
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    Nattrip commented on this review
    Thank you for your feedback. We're truly sorry your experience didn’t meet your expectations. We’d like to clarify that before your trip, you were informed that the Survival Experience was unavailable, and you agreed to switch to the Lodge Experience. We're sorry this alternative did not deliver what you were looking for. Also, the amount you paid to another guide was not an extra charge, but rather a voluntary tip you kindly offered to a staff member from the lodge. We apologize for not meeting your expectations and not delivering key elements you were hoping for. Your feedback is essential, and we’ll work to improve communication and alignment for future experiences. We're at your disposal at dmc@nattrip.com.br and open to discuss the situation further. Warm regards, Customer Experience Team – Nattrip
  • P
    Written on November 24th, 2024
    Really good balance between the city of Rio and then the remoteness of the Amazon City tour in Rio was a highlight plus all the activities in the Amazon
  • YL
    Since the company support could not offer any satisfactory resolution and I've been completely ignored by the CEO - here's my experience with TourRadar. As a…
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    Nattrip commented on this review
    Dear Ms. Lee, We are very sorry to hear about your dissatisfaction and sincerely regret that your experience in Brazil did not meet your expectations. However, we must clarify that the travel package you booked through TourRadar was clearly described as a private land tour, with no airfare or group service included. This information was available on the product page, reiterated during our communication, and confirmed by you before purchase. We also accommodated your request to begin the tour earlier than originally planned. Our team received you in Rio de Janeiro on September 25th and provided the first night’s accommodation, as scheduled. On September 26th, you declined to continue with the program during the private city tour—despite having been informed and having agreed to the private format—and returned to your hotel before check-in, refusing the continuation of the service. We understand that this trip was important to you, and we are truly sorry that the format did not meet your expectations. Still, we acted in good faith at all times, fulfilling our contractual obligations and offering support even after your refusal to continue. We also clarify that your accusation of fraud is unjustified. The package was delivered as agreed until the point you chose to abandon it. According to industry standards and the cancellation policy you accepted upon purchase, no refunds are issued once a package has started. This aligns with both Brazilian regulations and international travel guidelines. We remain available to continue a respectful and transparent dialogue, should you wish to resolve the matter amicably. Sincerely, Customer Experience – Nattrip
  • Jalapão Experience reviewer 5
    Written on February 12th, 2024
    Great trip, guide was very knowledgeable, professional and courteous.
  • Rio de Janeiro, Iguassu Falls and Amazon Rainforest Experience reviewer 6
    I have nothing bad to say about the recent trip I do have 1 recommendation for Nattrip. I would try to find an alternative hotel in Manaus for those travelers g…
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  • Rio de Janeiro & Amazon Rainforest Sustainable Experience reviewer 7
    We had a blast and all of our tours, drivers, and tour guides were great! A truly unforgettable trip for a family of four (including 9 and 11yo). It all went of…
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  • Rio de Janeiro & Amazon Rainforest Sustainable Experience reviewer 8
    Written on December 1st, 2022
    Best trip I could have ever imagined. Accommodations, tour guides, activities were top notch. Everyone made sure we were taken care of, that we were enjoying ou…
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  • LS
    Written on November 28th, 2022
    Organization of and the Tour itself were excellent! I can highly recommend this Tour!
  • Rio de Janeiro and Iguassu Falls Experience reviewer 10
    Written on December 29th, 2021
    Fantastic tour and beautiful country!

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About Nattrip

The year 2010 marked the beginning of a journey of creation of the company Nattrip. Accessibility to ecotourism and adventure tourism was restricted, especially in Rio de Janeiro. There were still severe restrictions of public use to the existing Conservation Units, which went some way against what the world was experiencing. While other countries created policies to increase protected area visitation in an attempt to increase preservation, using the “understand to protect” approach, Brazil believed that prohibiting access was the best way to protect.

Thanks to the work of some conservation, tourism and sports entities, as well as some spheres of public power, this premise has gradually changed, giving space to a greater offer of experiences in the natural environment. We understand that people, whether tourists or residents, needed tours and specialized services to practice the activities that these places provide. This is to promote a healthy life and generate environmental knowledge by insertion into the environment, creating a basis for environmental sustainability, responsibility, mutual conviviality, and protection.

That’s when we decided to create a company specialized in the eco-adventure segment, which could promote the sector with responsibility. A form of entertainment that creates environmental education by osmosis. However, the mission of Nattrip was beyond just being a company that provides nature and adventure tours.

We design the company’s performance in all aspects of tourism in Brazil, aiming to be a national reference, which can translate into quality assurance. Today Nattrip is one of the main agencies and operators of receptive tourism in Rio de Janeiro, a respected adventure operator in Brazil and has been showing all its power in the corporate, educational and travel segments.


“Protect by enjoying and understanding, never forbidding!”

Highlights

Reliability
Regularity
Fast response
Satellite remote monitoring with SpotGen3
ISO 21101 (Safety Management Systems) compliance

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+64 4888 0182

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Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!