- Number of tours
- 17
- Age Range
- 1-90
- Number of reviews
- 50
- Response rate
- 100%
- Response time
- 7 hours
JTR Holidays Reviews (50)
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Indra
Written on December 11th, 2025I had the most amazing time in Dubai and this country surpassed my expectations. Big shoutout to the tour agency for being extremely efficient in their services…Read moreGayane
Written on December 1st, 2025The package overall included a good overview of the highlights of Dubai and Abu Dhabi, but sometimes the activities felt rushed (e.g. desert safari), and the Du…Read moreJTR Holidays commented on this review
Thank you so much for the review and for sharing your experience. We’re happy to know you enjoyed the overall package and appreciated the clear communication throughout your trip with JTR Holidays. Regarding the Dubai city tour, we have investigated the concern and found that authorities have recently stopped allowing tourist vehicles to make photo stops near Atlantis. It is now a drive-and-pass-by only, which has been updated in the itinerary accordingly. We appreciate your patience and understanding. Your feedback on the pacing of some activities is also noted, and we will review this with our operations team to enhance future experiences. We look forward to welcoming you again on another memorable journey!Christina
Written on November 30th, 2025The tour is packed with activities and well organized. From pickup at the airport to drop-off, it is so nicely handled. The tour guides are very knowledgeable, …Read moreJTR Holidays commented on this reviewThank you so much for your wonderful 5-star review! We’re delighted to hear that you found the tour well-organized and enjoyed the seamless experience from airport pickup to drop-off. Our guides work hard to provide insightful and memorable moments, and we’re glad their knowledge added value to your trip. We also appreciate your kind words about our WhatsApp support team, patience and clear communication are core values at JTR Holidays. Thank you for recommending us. We look forward to welcoming you again on your next visit!None
Written on November 28th, 2025Drivers were frequently late due to traffic. If traffic is a known quantity then the drivers should leave earlier to make the pick-ups on time.JTR Holidays commented on this reviewThank you for sharing your feedback, and we truly appreciate your 4-star rating. We understand how important punctuality is, and we sincerely apologize for the delays you experienced. Traffic has been a major concern in recent times across the city, and unfortunately, it is something beyond our control. However, your suggestion is valuable, and we appreciate your recommendation. We are already exploring alternative solutions, including adjusting tour operations and scheduling pickups during non-peak hours to help minimize traffic-related delays. Thank you once again for your review, your input helps us continue improving our services for all guests. We hope to welcome you again for a smoother and even better experience.- GP
Gillian
Written on September 28th, 2025Getting in touch with the driver at Dubai airport was very difficult.JTR Holidays commented on this reviewThank you for sharing your feedback. We’re sorry to hear that you faced difficulty connecting with the driver at Dubai Airport. We understand how important a smooth arrival experience is, especially for first-time travelers. Please note that our support team is available 24/7 to assist guests at any stage of their journey, and we were in touch throughout the process to help. While some customers may find it challenging to locate their driver at busy airports, our team is always ready to guide and ensure a seamless experience. Your feedback is valuable, and we’ll continue working to make the process even easier for our guests. We hope to serve you again and provide an even better experience next time. Oluwaseun
Written on July 13th, 2025They did an excellent job with the itinerary and keeping us entertained throughout this trip, my son and i had a most awesome and memorable vacation. Book this …Read moreJTR Holidays commented on this reviewThank you so much for your kind words! ? We’re so glad to hear that you and your son had a memorable trip and enjoyed everything. It was our pleasure to arrange your Dubai vacation. Looking forward to welcoming you again soon! Best regards, Zohaib Kamal JTR HolidaysOluwaseun
Written on July 13th, 2025This tour met all of our expectations and more, my son and I were kept busy and entertained throughout, i had booked a prior tour through you to Italy and enjoy…Read moreJTR Holidays commented on this reviewThank you so much for your wonderful feedback! We’re delighted to hear that both you and your son had such a memorable experience. It’s always a pleasure to welcome back our valued guests, and we will be pleased to serve you again in the future. We’re thrilled that the 6 days were filled with fun, learning, and cultural experiences that made Dubai special for you. Your trust and appreciation mean a lot to us, and we look forward to creating many more exciting journeys for you ahead! Warm regards, JTR Holidays Customer CarePritpal
Written on March 5th, 2025Everything excellentJTR Holidays commented on this reviewThank you so much for your kind words! ???? We’re so glad to hear that you had a memorable trip and enjoyed everything. It was our pleasure to arrange your Dubai vacation. Looking forward to welcoming you again soon! Best regards, Zohaib Kamal JTR HolidaysDon
Written on February 18th, 2025Excellent scheduling with pickups at airport and hotels for the various tours. The hospitality at the Hyatt was perfect!JTR Holidays commented on this reviewThank you so much for your kind words! ???? We’re so glad to hear that you and your son had a memorable trip and enjoyed everything. It was our pleasure to arrange your Dubai vacation. Looking forward to welcoming you again soon! Best regards, Zohaib Kamal JTR HolidaysAnonymous
Written on February 10th, 2025Computer glitch mistake with my tickets to the museum, Very disappointed return home with not getting to see the museumJTR Holidays commented on this reviewThank you for your feedback. We sincerely apologize for the ticket glitch that prevented you from visiting the museum, we completely understand how disappointing that must have been. Please accept our sincere apologies for the inconvenience. As a gesture of compensation, we issued complimentary View at The Palm tickets. While we know this cannot replace the museum experience, due to availability issues we did our best to accommodate and make up for the inconvenience. We truly value your understanding and hope to welcome you again for a smoother and more enjoyable journey. Warm regards, JTR Holidays Customer Care
JTR Holidays Tours
Dubai City Break Holidays 4 Days 3 Nights
4 Nights in Dubai - The Ultimate Getaway
Dubai Economy Holiday Package 05 Nights 06 Days
Dubai Luxury Holidays Package 6 Night 7 Days
Dubai Premium Holidays 5 Nights 6 Days
Arabian Excursion - Dubai and Abu Dhabi
Dubai Premium Holidays 3 Nights 4 Days
Dubai Tours and Sightseeing 3 Days
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