- Number of tours
- 10
- Age Range
- 2-99
- Number of reviews
- 16
- Response rate
- 0%
- Response time
- less than 1 hour
Headfirst Travel Reviews (16)
Write a review- PB
Petra
Wellington to Auckland Excursion (with Northern Explorer Train) - 3 Days
Written on April 1st, 2020Very good and fast support on questions from me. Train trip was excellent with lots of information of the country, towns, nature and history. Time at Otorohanga…Read more - GW
Goldilocks
Northern Explorer Rail Journey - 3 Days
Written on March 2nd, 2020Overall the arrangement n guides drivers are nice except the last day I was dropped alone at I site otorohanga expecting pick up 9am as printed on voucher but n…Read moreHeadfirst Travel commented on this review
Hi Goldilocks, Thank you for writing us a review. We are glad to hear that you liked our overall arrangements and our drivers for your Northern Explorer Rail Journey tour with us. We are sorry that the misunderstanding on the last day caused you to worry and feeling stressed. We take this incident very seriously and will look into ways of how to communicate the itinerary in a clearer way for this not to happen again. Please feel free to contact us directly if you wish to discuss this issue further. Thank you and kind regards, Headfirst Travel team - LU
LILIANA
The Great North Island Tour - 3 Days
Written on February 10th, 2020This tour was a great choice for someone who only has a few days and wants to see the highlights around Rotorua. At first it was kind of confusing because you h…Read moreHeadfirst Travel commented on this reviewHi Liliana, thank you for taking the time to write us a review and for your wonderful feedback! We are glad to hear that our Great North Island Tour was appreciated and worked in well with your planning. Kind regards, Headfirst Travel team 
Bee
The Great North Island Tour - 3 Days
Written on January 12th, 2020Great itinerary. I would have liked to have more time in certain areas or haven been given the chance to choose optional activities to make better use of the da…Read moreHeadfirst Travel commented on this reviewHi Bianca, thank you for leaving us a review! We are glad to see that you enjoyed the itinerary of our Great North Island Tour :-) Your review is highly valued and we will take your feedback into consideration when looking into ways to further improve our tours. Thank you and kind regards, Headfirst Travel teamChristophe
Wellington to Auckland Excursion (with Northern Explorer Train) - 3 Days
Written on January 11th, 2020A little bit disappointed because of : - bad seat reserved in train - after arrival, less than 40 minutes for visiting Kiwi House in Otorohanga - From Otorohang…Read moreHeadfirst Travel commented on this reviewHi Christophe, thank you for taking the time to leave us a review. We are constantly striving to improve our services and highly value your feedback. We have taken note of your feedback on your experience of this tour and will be looking into ways to further improve. Please don't hesitate to contact us directly if you wish to further discuss this matter. Kind regards, Headfirst Travel team- AM
Amy
Wellington to Auckland Excursion (with Northern Explorer Train) - 3 Days
Written on December 2nd, 2019This tour allowed us to hit a the top spots in the North island with minimal planning on our part, absolutely great value for the money. The bus drivers had awe…Read moreHeadfirst Travel commented on this reviewHi Amy, thank you kindly for leaving us a review! We are glad to hear that you enjoyed our driver's stories along the way. I've taken note of your feedback to us and will pass this on to the rest of our team. Kind regards, Headfirst Travel - DP
Anonymous
Wellington to Auckland Excursion (with Northern Explorer Train) - 3 Days
Written on December 1st, 2019Logistics and planning by Headfirst was excellent. Also Mr Murray was very good and promptHeadfirst Travel commented on this reviewHi Deepak, thank you for leaving us a review. We are delighted to hear that you enjoyed this tour! :) Cheers, Headfirst Travel team - FH
Fernando
The Great North Island Tour - 3 Days
Written on October 24th, 2019It all worked to perfection!Headfirst Travel commented on this reviewKia Ora Fernando, thank you for leaving us a review! We are delighted to see that you enjoyed our tour :) Kind regards, Headfirst Travel Team - KM
Kate
The Southlander (with Milford Sound) - 4 Days Written on July 8th, 2019It was a really cool tour. Got to see some awesome sights. Only had one slight issue with accidentally being told the wrong time to be checked out of my accommo…Read more - A
Anonymous
Bottom Bus - Deep South Written on May 1st, 2019I enjoyed the Bottom Bus experience.Headfirst Travel commented on this reviewHi Anastas, thank you for leaving us a review! We are glad to hear that you enjoyed our Bottom Bus - Deep South tour! Regards, Eve at Headfirst Travel
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