EL-GOLEA Tourism Travel

Hello Mr Michael. Many thanks for your remarks ,though they are surprising .We are a travel agency and not a government barnch (executive one) or representative ,so other matters are not our responsibility . Every country has its policy to run and Algeria has done a lot to encourage and ease tourism ;sustainable tourism and not massive tourism ,especially if applied through registered travel agencies as ours . Lots of tourists are attracted by the welcome warm of Algerians and find rest during their tours .All our tours are advised at Tourradar or our websites (in details) and it is the responsibility of the client to choose the convenient tour and our duty to clear all ambigious points (we answered all your questions ou asked either via tourradar ,email or whatsapp) . I was very annoyed to know about the payment of the plane ticket for your domestic flight to Ghardaia which was paid in advance by the the company since April 25 2025 ( Ticket number: 124 2437531629) and sent to you via whatsapp to the mobile number supplied by you on May 29 2025 (at 13h12) . Also you have forgotten to mention that despite your arrived late from Paris (in the first day) ,we struggled (me and the driver) to find you a last minute booking in a 3 star hotel and the driver (of the agency) who served you until 23h00 for no extra money (which was paid by the agency ).Our guides are trained to spreak standard English and not colloquial ,so sometimes they get a little bit confusion to understand some clients.Algeria is a continent and needs more days to visit . Every matter was explained about the tour ,have you requested information about the tour and refused to supply you with ? Have you informed us that Algiers is a priority to advise you about the convenient tour ? Haven't we respected the programme purshased ? Have you requested our advice as many do to advice you about the leaving time when you booked your return ticket ? have you requested a necessary help and we did not provide as a staff ?As a director of the agency ,I met you two times in two days when you were in my hometown and the general plan was sent to you before coming to Algeria with the necessary explanation (day by day and hour per hour ) in general with the boarding document (visa) .I think in a private tour (of about 3 persons) ,you will pay 6 times the price you paid with our agency . Travelling to different countries of different cultures is the main goal otherwise no one travels if to get the same in ours. I think ,my agency respected the tour programme and we did more to satisfy you but if you do not want to recognise we are unable to oblige you . We are very disappointed (as a team) of these remarks because you showed your appreciation in Algeria about the service and what we have done but what you have written is totally the opposite ,either about my country or service and efforts.

Hello Mr Paul Martin, Many thanks for your review .We enjoyed the time and the accompany during the tour. Mr.Belleragueb Azzedine ETT Team

Hello Mr Benamayer, Many thanks for your kind words about my country and our agency . You are welcome any time you find it convenient for you . Mr Belleragueb Azzedine EL-Golea Tourism & Travel

Hello Mr harry Jones, Thanks a ot for your recommendation which shows the beauty of my country and greets the efforts of the agency team.We appreciate as EL-Golea Tourism & Travel 's agency the words which encourage us to do our best to satisfy our clients.You are welcome the time you plan to visit Algeria.

Hello Mrs Sabine Germe, Thanks a lot for your truly feelings towards our country ,Algeria and tourism agency.We appreciate your recommendations and pleased to recognise you agin in the future in case you decide to visit us again. It was a good accompany during the tour by all the agency's staff.

Hello Mr Michal, Many thanks for your kind review about my country and our agency about the M'Zab Valley Tour (7 days and 6 Nights) organised from March 21 to March 27 2025.It is a great news to know about your joyment and satisfaction on the services offered which are vey encouraging to us to provide more to our clients (considered as guests) .We appreciate your kindness. We often look to be our ambassador.

Hello Mrs Tabea. Many thanks for your review about the 6 nights/7 days (M'Zab and Oases Tour)which organised for 4 adults and two children (price too low in comparison with persons in a group) .Although we are open to criticism and we should respect all clients' reviews which attract our attentions to some shortages but your remarks about the tour surprised me and all my team as the ones transmittted to me personally by you in EL-Meniaa and to my guides later during the tour were very excellent despite some remarks which we solved later . During the same 7 days tour ( organised between March 21 to March 27 2025) you shared the same guides and the same accommodation and had the same traditional meals and people who read the review can notice that the followings : there were 4 guides who accompanied you spoke English in different towns visited (without need to mention their names). In Algiers (1 day),EL-Meniaa (1 day),Timimoun (1day) Tipaza (1 day) and Algiers (2 days) except for 1 day (extra day not included in the official tour time).Cooking was prepared by traditional cooks in Ghardaia (2 days) ,EL-Meniaa (2 days),Timimoun (1 day),Algiers (1 day in a restaurant) and you expressed your appreciation to that in EL-Meniaa (at least for the four days out of 7 days Tour) .For transport (4 days) we used a Expert Jumpy Van (9 places) and Hilux Toyota 4X4 and two domestic flights (Algiers -Ghardia and Timimoun -Algiers) . All these can be proved by photos and documents .

Hello Mr Chrun. Many thanks for your review and we are pleased as team from the kind words about our country and our efforts .Your appreciation of the team work push us to provide more and do our best to satisfy our clients' needs (who are considered as guests in our country).We always welcome you in Algeria.

Hello Mr Hoaward. Many thanks for your review and we are pleased to hear from you .Your appreciation of the team work makes us trying to satisfy our clients' needs (who are considered as guests in our country).We are vey pleased to know about the kind words and my efforts as the agency's owner .Our country and agency are plaesd to get you as an ambassador.You are always welcomed.