Best of Ireland & Scotland (Small Groups) (including Dingle)

Customer Reviews

• D

  Denise

  · August 29th, 2025
  PLEASE NOTE THAT OUR TOUR WAS NOT LISTED IN THE DROP DOWN MENU! We had signed up for a guided Ireland tour (Ashford Castle and Ireland’s Icons - tour has since been renamed!) with Insight Vacations in February 2025. The sales representative was patient, professional and thorough and made sure we understood when our timeline for final payment was to secure our spot on the booked tour! A while later I called some hotels myself to add additional nights and to inquire about my food allergies. To my surprise, several hotels told me that our tour was not reserved at their hotel for August 2025! Upon contacting Insight, I was informed that our departure date was not one of the confirmed tours for 2025 and the Insight representative assured me that the Ashford Castle tour was one of the most popular tours and was rarely canceled! I was pretty annoyed as this fact about enrolling in a non-confirmed departure trip had not been highlighted to us during our process of enrolling in the trip!! Nicely done, Insight!!! This was my first negative impression of Insight…. Fast forward to June 2025: we had made our final payment before the due date and a few days later we received a non-caring email from Insight Vacations informing us that our departure date had been canceled due to not enough attendees. Of course, they wanted us to change our travel dates to fill up their next departure date which did not work for our schedule. At this time, I was too disappointed with Insight and their non-costumer friendly approach and no-can-do attitude (regarding my food allergies). Therefore, we requested a full refund which took about 10 days to process. Instead, I created a schedule for our own Ireland trip including all the cities, villages, historic sights and natural parks that we wanted to see. I then booked hotels and hired a private chauffeur and we ended up with the most wonderful 10 day tour of Ireland, plus 3 days in Dublin! We learnt so much about the history, culture and life in Ireland over the past centuries and we feel that we got a very good glimpse of Ireland from yesterday to today! Our driver was amazing and everybody told us that we saw all the important sights between Dublin and Galway and south of it! Insight Vacations would not have met our expectations of Ireland since they didn’t even meet our expectations during the enrollment process!
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  Trip date: August 2025
• DC

  Darcel

  · May 23rd, 2025
  Gregory made the trip extra special, his knowledge, personal experiences and the extra touches and treats were the icing on the cake. By far the best tour director. It was a wonderful trip and I have nothing negative to add.
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  Insight Vacations commented on this review

  Thank you for providing feedback on your recent experience. We very much agree that a great Travel Director is essential to the overall enjoyment and comfort of our guests on any of our trips. It is for this reason that we take great care to select our... Show more
  Trip date: May 2025
• DW

  Debra Dean

  · May 23rd, 2025
  Greg was a wonderful guide. Knowledgeable, thoughtful, and fun. We could not have been happier with him. And he made us feel secure that he would be on the job taking care of his mostly elderly clients! We recommend him without reservation.
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  Insight Vacations commented on this review

  Thank you for taking the time to share your feedback with us. We are proud of our team's professionalism and dedication to providing exceptional service, and we are delighted to hear that this was evident during your tour. Thank you for being our guest... Show more
  Trip date: May 2025
• MD

  Mary Ann

  · May 21st, 2025
  Greg was simply great… knowledgeable, fun, and organized. He knew the area well and shared many interesting facts and lore as we traveled. Our driver, Raymond, was also superb. Would absolutely travel with both of them again!
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  Insight Vacations commented on this review

  Thank you for taking the time to provide us with your valuable feedback. We truly appreciate hearing about your positive experience with our On The Road Team. It is excellent to know that they could provide you with exceptional service. Thank you for... Show more
  Trip date: May 2025
• A

  Anonymous

  · May 20th, 2025
  Greg was an excellent tour guide, very knowledgeable about the history of Ireland & Scotland. He made our trip amazing
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  Insight Vacations commented on this review

  We are fully aware of the important role that our Travel Directors play in the success of any trip. That is why all our representatives are carefully selected and have received thorough training to be able to manage our departures with the highest level... Show more
  Trip date: May 2025
• MS

  Maria

  · May 20th, 2025
  I can't say enough about the trip, Greg and Raymond Larkin our driver. Greg and Raymond were a dynamic duo. They were so in sync with each other that we thought they worked together several times before. Safety was always a priority, and I would suggest this team be offered the opportunity to work together as much as possible. Greg was fantastic! He was professional, kind, courteous, and extremely knowledgeable on our touring countries. He made the trip fun, and it was evident that he put a lot of time and effort into preparing for the trip and making it an enjoyable experience for everyone. I would jump at the chance to tour again with him in the future.
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  Insight Vacations commented on this review

  Thank you for taking the time to share your valuable feedback with us. We appreciate your input and are glad to hear that you received exceptional service from our On The Road Teams. They are indeed a valuable asset to our company. Thank you for being... Show more
  Trip date: May 2025
• KA

  Kuhary

  · May 17th, 2025
  Greg was great! Energetic and humorous! And easy to understand.
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  Insight Vacations commented on this review

  Thank you for your kind words, we hope to welcome you on tour again.
  Trip date: May 2025
• BS

  Bess

  · May 16th, 2025
  Wow! We had an exceptional 14 day tour with Greg as our Travel Director and Raymond as our driver. Well organized, informative, friendly, and fun. We had lots of laughs. They were truly caring, kind and made sure we were all taken care of. I highly recommend him!’
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  Insight Vacations commented on this review

  Thank you for sharing your valuable feedback with us. We truly appreciate your input and are delighted to know that you received exceptional service from our On The Road Teams. They are indeed a vital asset to our company, and we are proud of the... Show more
  Trip date: May 2025
• A

  Anonymous

  · May 16th, 2025
  Greg was very well organized, it made our trip extremely enjoyable and he exceeded our expectations. We would highly recommend traveling with him.
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  Insight Vacations commented on this review

  We appreciate your kind words and are thankful that you have chosen us to be hosts for this wonderful adventure. We hope to welcome you back again.
  Trip date: May 2025
• KP

  Karen

  · May 15th, 2025
  Greg made this a beautifully easy visit.
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  Insight Vacations commented on this review

  Thank you for your kind words, we hope to host you again.
  Trip date: May 2025