From Santiago to Lisbon

Customer Reviews

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  Marinette

  · September 5th, 2023
  I concur with Kristi's review. This tour is advertised as bilingual (spanish & english) but majority (like 90%) of the passengers on our excursion were south american tourists. You would benefit joining this tour if you understood & spoke a bit of spanish. We had 2 tour guides: our initial tour guide would speak a page worth in spanish then translate a sentence worth in english. Perhaps, its the organizer's fault to assign a not so english-proficient tour guide. However, the local tour guides in Porto & Lisbon were both excellent & fluent!!! Our 2nd tour guide for the remaining 6 days of our journey (Carmen) was AMAZING !!! We had an excellent driver as well. This tour has a great itinerary. Sadly, the english speakers on the bus missed out on the translations during the first part of the trip; more could have been said, but mainly limited to the tour guide's knowledge & ability to express herself fluently in english. All the hotels we stayed at were decent, rooms were very clean & comfortable and served full breakfast buffet. Though the dinner at Hesperia Vigo was drab. Also, all the hotels assigned on this trip (none had swimming pool) were located in the outskirts of town, meaning you have to take a taxi if you want to visit the sites or restaurants downtown. Overall, it was a very nice vacation - the weather was fantastic entire week, had great food & wine, met some nice people and saw beautiful sceneries!
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  VPT Tours commented on this review

  Dear Marinette, We appreciate your time to let us know about what the trip was like. We are pleased to know that you enjoyed the facilities and the guide's performance. However it seems that there was any kind of misunderstunding as you state the guide... Show more
  Trip date: August 2023
• KS

  Kristi

  · August 12th, 2023
  The sights, cities, countries, and people of Spain and Portugal were amazing. I am saying poor because my tour guide could not be bothered to speak in English and catered to the Spanish speaking travelers. When they get a 10 minutes conversation and the 3 English travelers get "it's a church" with nothing more I knew that I was going to be very disappointed with the guide.
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  VPT Tours commented on this review

  Dear customer, We really appreciate you have taken your time to tell us about your experience. The guides are bilingual, please keep in mind that in Spanish more words are needed than in English to express the same thing. In any case, we will take... Show more
  Trip date: August 2023
• RP

  Rosie

  · September 24th, 2022
  Overall we enjoyed the tour very much. The two guides, Patricia and Ofelia were excellent. Although we had little common language with the rest of the group, everyone was very kind and helpful. It was a pity that there was no English language commentary in the catamaran trip. We had, after all, paid the same fee. The food and table service at Santiago were very poor. As we have just said, the overall experience was very enjoyable.
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  VPT Tours commented on this review

  Dear Rosie, We are glad to know that you enjoyed the tour. However we also would like to thank you for your suggestions which will help us to keep improving. Kind regards
  Trip date: September 2022