Volunteering With India

Thank you for taking the time to share your detailed feedback. We truly appreciate you choosing us for your India tour, and we’re glad to hear that you enjoyed the food, appreciated the assistance of our Varanasi guide on the last day, and were able to visit most of the destinations outlined in your itinerary — including the major highlights across Delhi, Jaipur, Agra, and Varanasi. That said, we’re sorry to learn that parts of your experience fell short of your expectations. We always strive to provide smooth, well-coordinated travel experiences, and we regret that you felt the need to intervene during the tour regarding logistics and guide communication. We did our best to respond to each of your queries in real-time and made sure your itinerary was being followed as planned, even in challenging situations. Regarding your concerns with the local guides, we work with a variety of government-licensed professionals in each city. While we brief them with your itinerary beforehand, at times, communication gaps can occur — and we acknowledge that this should have been handled more seamlessly. We will take your feedback seriously to ensure better coordination and behavior expectations from all partners. Concerning the vehicle, we had arranged a Toyota Innova Crysta, which is the best option available in this category for a group of 5 with luggage. Prior to the tour, we also gave you the option of upgrading to a larger 8-seater vehicle to ensure extra comfort for your family, especially considering the long drives, but we understand you declined the offer due to a tight budget. Even so, we did our best to make the Innova setup work for your group size. We would also like to clarify that our driver was instructed to follow a professional code of conduct, and any deviations from that are not representative of our service standards. We have already addressed this matter internally with the driver in question. As for the sunset cruise in Varanasi — we regret any disappointment caused. You were taken to witness the world-renowned Ganga Aarti ceremony from the boat, which is the highlight of the evening cruise. While the boat remained stationary to allow you to view the full ceremony from a prime location, we understand that expectations may have varied, and we apologize for any miscommunication. We genuinely tried to make this journey memorable for you and your family — including elderly parents and your child — by ensuring your hotel stays, intercity transfers, sightseeing, and meals were all managed as per the package inclusions. We take every guest experience seriously and are committed to improving continuously. Thank you again for your review. We wish you and your family all the best in your future travels.

Thank you Bharat for the review. It was such a great time with you organizing all of things in the tour program for 7 Days Golden Triangle with Varanasi. We wish you all best.

Thank you for the review.

Thank you Adam for the review. We are truly grateful for your feedback! It means a lot to hear that despite the long drives, you thoroughly enjoyed our 6 Days tour. We're so happy that you experienced our staff hospitality and knowledge firsthand. A special thank you as well for feedback of our Driver Mohan—he is indeed a kind and caring presence on the road. Your recommendation is deeply appreciated, and we hope to welcome you again on another incredible adventure across India.

Thank you Marta for the review.

Thank you Thierry for the review. We had a wonderful last 4 days with you. We wish you will come back again soon in our program.

Thank you Heather for the review. It was such a wonderful tour with you all 3. We wish you all best.

Thank you Germaine for the review.

Thank you Emma for the review. It was such a wonderful time with you in the tour program. We enjoyed the time with your group. Wish you all best.